RFI Specialist/Business Intelligence

Accountabilities: Manage RFI and RFP activities: Coordinate the end-to-end RFI process, from initial intake and requirements analysis through information gathering, drafting, compilation, and final quality review. Coordinate cross-functional contributions: Work closely with global sales, business operations, proposals teams, solutions consultants, and subject matter experts to collect accurate information and develop comprehensive customer-ready responses. Gather and organize business intelligence: Collect global project experience and capability data, prepare relevant reports, and format information into clear, customer-friendly templates while protecting confidential details. Prepare analytical reports: Generate reports from internal databases and systems, including SEMS, and present findings and relevant data to internal requesters. Manage project timelines: Coordinate strategy calls, track milestones, monitor dependencies, and ensure deliverables are completed within customer-driven deadlines. Maintain content management systems: Update and organize information across platforms such as Loopio, SharePoint, and Highspot to ensure content remains accurate, accessible, and reusable. Ensure quality and consistency: Review deliverables for accuracy, completeness, consistency, formatting, and professional presentation before submission. Respond to ad hoc requests: Support internal stakeholders with timely information, research, data analysis, and other business intelligence needs. Strengthen collaboration and efficiency: Build productive working relationships across teams, manage competing priorities, and contribute to continuous improvements in RFI processes and content management practices. Requirements Education: Bachelor's degree required, preferably in Business, Marketing, Life Sciences, or a related field. Professional experience: At least 3 years of general work experience, ideally involving business operations, sales support, proposal coordination, research, data analysis, or information management. Analytical capabilities: Ability to understand, interpret, organize, and present analytical data in a clear and meaningful way. Written and verbal communication: Strong English communication skills, with the ability to draft professional responses, synthesize information from multiple sources, and communicate effectively with diverse stakeholders. Organization and time management: Demonstrated ability to manage multiple deliverables simultaneously, prioritize competing demands, and meet strict deadlines while maintaining attention to detail. Quality orientation: A meticulous approach to reviewing information, ensuring consistency, and producing accurate, polished, customer-facing materials. Client-focused mindset: Commitment to understanding customer requirements and delivering responsive, relevant, and high-quality information. Confidentiality and professionalism: Ability to exercise sound judgment and discretion when handling sensitive business information and confidential data. Collaboration and adaptability: Comfortable working in a matrixed, cross-functional environment, building relationships with subject matter experts, and adapting to changing priorities. Technology and learning agility: Willingness to learn internal databases, reporting tools, and content management platforms, including Loopio, SharePoint, Highspot, and other relevant systems. Benefits Competitive salary: Annual base salary ranging from $64,000 to $70,000, depending on experience, qualifications, skills, and location. Remote work: Home-based position in the United States, with the role identified as East Coast-based. Healthcare coverage: Medical, dental, and vision insurance. Retirement savings: 401(k) plan with employer matching contributions. Paid time off: Vacation, holiday, and sick leave. Flexible spending options: Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs), subject to eligibility. Education support: Tuition reimbursement to support continued learning and professional development. Additional protection and wellness benefits: Life insurance and pet insurance, subject to applicable plan terms. Work-life balance: Benefits and programs designed to support employee well-being and personal commitments. Meaningful professional impact: Opportunities to contribute to business development and support the advancement of clinical research and the delivery of new therapies.