Revenue Staff Accountant

Accountabilities: Manage customer billing and accounts receivable activities, including recurring and usage-based billing, true-ups, credits, adjustments, billing schedule changes, and refunds. Review and approve invoices and supporting documentation, validating service periods, pricing, usage, credits, and customer-specific requirements before release. Follow up on aged receivables, investigate payment discrepancies, resolve invoice disputes, and provide clear explanations of account balances and billing activity. Partner with Client Success, Sales, Sales Operations, Revenue Operations, and Accounting to translate new sales, renewals, amendments, expansions, and terminations into accurate billing requirements. Review contract terms and convert commercial provisions into customer setup, billing schedules, usage measures, implementation fees, invoice requirements, and supporting documentation. Coordinate contract implementation handoffs across cross-functional teams, track open billing items, and validate billing readiness and first-cycle accuracy. Support monthly and quarterly revenue close activities, including reconciliations, accruals, journal-entry preparation, variance analysis, and billing-related revenue inputs. Monitor billing exceptions, system errors, unapplied cash, open credits, and reconciliation items through resolution. Maintain documentation and evidence for internal controls, management reviews, and external audits. Partner with ERP, Revenue Operations, Data, Engineering, and other technical teams to investigate system issues and improve billing workflows. Test and validate system and process changes, assessing their impact on billing, customer accounts, reporting, and revenue. Identify root causes, reduce manual work, strengthen data quality, and develop scalable procedures and issue-resolution playbooks. Provide periodic reporting on collections and cash activity, support leadership analysis, and contribute to other accounting and operational projects as needed. Requirements 2+ years of accounting experience, with a focus on customer billing and accounts receivable. Strong understanding of end-to-end billing and quote-to-cash processes within SaaS, subscription, or usage-based business models. Experience managing complex billing requirements, contract changes, invoice disputes, credits, reconciliations, and billing exceptions. Experience supporting contract setup, implementation, renewals, amendments, expansions, or terminations and translating commercial terms into operational billing requirements. Experience coordinating cross-functional implementation handoffs, tracking open items, and validating billing readiness before go-live. ERP experience required; experience with Workday is a strong advantage. Familiarity with Salesforce is also valuable, while Looker or another business intelligence platform is a plus. Working knowledge of GAAP, internal controls, revenue-related accounting processes, and audit support. Intermediate to advanced Microsoft Excel skills and strong analytical capabilities. Excellent written and verbal communication skills, with the ability to work effectively with both accounting and non-financial stakeholders. Demonstrated professional judgment, initiative, integrity, confidentiality, and professional skepticism. Ability to manage multiple priorities independently, meet deadlines, and maintain a high level of accuracy in a fast-paced environment. Strong collaboration skills and experience partnering with Sales, Client Success, Sales Operations, Revenue Operations, FP&A, Accounting, and technical teams. Bachelor’s degree in Accounting, Finance, or a related field is preferred. Benefits Base salary range of $61,410–$73,689 USD per year , with actual compensation determined by location, experience, skills, education, internal equity, and other job-related factors. Remote-first work culture. 401(k) savings plan through Fidelity. Comprehensive medical, dental, and vision coverage, with multiple medical plan options. Disability insurance. Paid Time Off (PTO) and Discretionary Time Off (DTO). 12 weeks of 100% paid parental leave. Family-building and compassionate leave benefits, including fertility coverage and up to $25,000 for surrogacy or adoption. Paid leave related to failed fertility treatments, adoption, or pregnancy. Work-from-home reimbursement to support a productive home office and remote collaboration. Opportunities to contribute to process improvement, systems optimization, and scalable financial operations within a growing organization.