Renewals Manager

Accountabilities: Excellent verbal, written, and presentation abilities, including confidence engaging with stakeholders at all organizational levels. Strong analytical capabilities, attention to detail, and commitment to data accuracy. Ability to manage complex tasks independently, demonstrate ownership, and respond effectively to urgent priorities. Results-oriented and action-driven approach, with a strong sense of accountability. Proven ability to build trusted cross-functional relationships and earn the confidence of colleagues and stakeholders. Leadership qualities and a genuine commitment to coaching, process improvement, and continuous development. Adaptability and the ability to thrive in a fast-paced, evolving environment. Previous experience in the telecommunications industry is considered an asset. Benefits Fully remote work arrangement in Ontario, Canada. Full-time position. Opportunity to lead and develop a renewals function. Cross-functional collaboration with Sales, Marketing, Finance, Product, and Customer Success teams. Scope to influence commercial strategy, renewal performance, and operational processes. Opportunities to strengthen Salesforce expertise and contribute to data-driven business improvements. Dynamic working environment that encourages autonomy, ownership, and continuous improvement.