Registered Principal Support Specialist

Accountabilities:: Support top producers: Monitor and respond to telephone inquiries from top-producing representatives, providing timely and effective assistance and ensuring questions and requests are handled appropriately. Partner with Securities Representatives: Serve as a sales partner to an assigned Securities Representative, helping support business activities and contributing to an effective service experience. Collaborate with management: Work with management to identify, evaluate, and implement recommendations for departmental changes, improvements, and enhancements. Provide knowledgeable support: Apply knowledge of securities and market dynamics to help address inquiries and support effective decision-making where appropriate. Communicate effectively: Use strong written, verbal, presentation, and interpersonal communication skills when interacting with representatives, colleagues, management, and other stakeholders. Solve problems efficiently: Analyze issues, identify appropriate solutions, and resolve assigned matters while maintaining expected quality standards. Manage competing priorities: Organize and complete multiple assignments within specified timeframes while adapting quickly and efficiently to changes in procedures or policies. Maintain quality and productivity: Complete assigned responsibilities accurately, efficiently, and within established expectations and deadlines. Requirements Education and experience: Bachelor’s degree preferred, or at least 3 years of relevant work experience in the securities industry. Required licensing: Series 6 and 26 or Series 7 and 24 licenses are required, with the possibility of obtaining the required licenses through a learning agreement. Securities knowledge: Familiarity with individual securities and market dynamics is preferred. Communication: Strong writing, presentation, verbal communication, and coaching skills, with the ability to communicate clearly across different audiences. Problem-solving: Effective analytical and problem-solving abilities, with sound judgment when handling inquiries and operational challenges. Technology skills: Excellent PC and computer skills, with the ability to work efficiently in a remote environment. Interpersonal skills: Strong interpersonal abilities and a collaborative approach to working with representatives, management, and colleagues. Organization: Ability to manage multiple priorities, meet deadlines, and maintain quality while handling changing demands. Adaptability: Comfortable responding quickly and efficiently to changes in procedures, policies, priorities, and business requirements. Accountability: Demonstrated ability to complete assigned tasks within specified timeframes while consistently meeting quality expectations. Benefits Competitive Compensation: $35,000 annual salary for candidates who are not yet fully licensed, increasing to $50,000 annually once all required exams are passed and full licensing is achieved . Fully Remote: Work remotely from within the United States. Health Coverage: Health, dental, and vision insurance available from day one. Retirement Benefits: 401(k) plan with a competitive employer match. Paid Time Off: Vacation, sick, holiday, and volunteer time off. Insurance Protection: Life and disability insurance. Flexible Spending: Access to Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Professional Development: Opportunities for professional development and continued learning. Tuition Support: Tuition reimbursement to support eligible educational pursuits. Community Engagement: Company-sponsored social and philanthropy events. Licensing Development: Opportunity to obtain required securities licenses through a learning agreement where applicable.