Rate Analyst - Global Forwarding

Accountabilities:: Prepare and deliver accurate freight quotes to clients, agents, and sales representatives within established service timelines. Support freight operations and sales teams with rate requests, pricing analysis, and quotation-related needs. Maintain accurate quote logs, pricing records, and reporting tools. Maintain and update air and ocean freight carrier rates for the assigned branch or market. Analyze carrier net rates to help identify competitive pricing and ensure favorable commercial outcomes. Review and update client quotations in collaboration with Sales and Operations to ensure pricing remains accurate and current. Build and maintain strong working relationships with carriers, agents, internal teams, and external business partners. Keep customers informed about relevant industry developments, market changes, news, and regulatory updates through email and telephone communication. Support the Sales team with quotation follow-up and related customer requests. Communicate regularly with freight management and other internal stakeholders regarding pricing requirements and operational priorities. Ensure all activities follow established policies, procedures, and quality standards. Take on additional related responsibilities as assigned by management. Requirements: At least 3 years of relevant professional experience in freight forwarding, international logistics, transportation pricing, or a related field. Associate's degree or other post-secondary education. Strong operational knowledge of international air and ocean transportation requirements, including carrier operations, agent networks, and dangerous goods regulations. Strong analytical capabilities with the ability to evaluate freight rates, compare pricing options, and identify commercially advantageous solutions. Excellent communication and interpersonal skills, with the ability to build productive relationships with stakeholders at different organizational levels. Strong customer-service mindset and practical problem-solving abilities. Ability to collaborate effectively with Operations, Sales, agents, and business partners across Canada and the United States. Highly organized and detail-oriented, with the ability to manage a large volume of requests, multitask, and meet deadlines in a fast-paced environment. Strong working knowledge of Microsoft Office, particularly Word and Excel. Demonstrated accountability, adaptability, business judgment, and commitment to customer-first service. A collaborative mindset and ability to contribute effectively within a diverse, cross-functional environment. Benefits: Part-time position with benefits. Fully remote work opportunity for eligible candidates in Canada. Competitive compensation, with the stated salary range equivalent to approximately $21.63–$33.41 USD per hour , depending on location, skills, experience, and other job-related factors. Additional incentive opportunities as part of the broader total rewards package. Comprehensive employee benefits. Professional development and continuous learning opportunities. A flexible, growth-oriented work environment built around respect, recognition, collaboration, and long-term support. Opportunities to develop specialized expertise in international trade, freight forwarding, pricing, and global logistics. Inclusive workplace culture that values diverse backgrounds, experiences, and perspectives. Workplace accommodations available throughout the recruitment process for qualified candidates who require them.