Project Manager, Technology Services

Accountabilities: Manage assigned technology projects from planning through implementation, ensuring milestones, timelines, and deliverables remain on track. Develop and maintain project plans, schedules, documentation, milestones, and regular status updates. Coordinate cross-functional teams and stakeholders, clarifying responsibilities, decisions, dependencies, and deadlines. Facilitate requirements-gathering sessions and document business needs, workflows, processes, and project decisions. Translate business requirements into clear specifications for technical teams and external vendors. Support the implementation and ongoing success of enterprise systems and internal tools, including CRM platforms, financial systems, NetSuite, and Airtable. Coordinate system testing, user acceptance testing, implementation readiness, and rollout activities. Partner with departments to identify process improvements and opportunities to use technology more effectively. Manage relationships and coordination with external technology vendors and implementation partners to ensure agreed deliverables are met. Monitor project risks, issues, dependencies, and decisions, escalating concerns when appropriate. Keep project sponsors and stakeholders informed about progress, potential challenges, and upcoming decisions. Support change management, training, and user adoption activities associated with new systems and processes. Collaborate with the Lead Project Manager and contribute to other Technology Services initiatives as organizational priorities evolve. Requirements: 2–4 years of project management experience in a corporate, nonprofit, or similarly complex organizational environment. Experience coordinating projects involving multiple stakeholders, departments, and external vendors. Familiarity with project management practices and tools, with the ability to organize and manage work from planning through completion. Strong organizational skills and attention to detail. Ability to document business requirements, workflows, project decisions, and plans clearly and accurately. Comfort learning new technology platforms and understanding how systems support business processes. Excellent written and verbal communication skills, including the ability to work effectively with both technical and non-technical colleagues. Ability to manage multiple priorities, meet deadlines, and consistently follow through on commitments. Collaborative working style and ability to build productive relationships across teams. Adaptability, curiosity, and a proactive approach to identifying risks, resolving gaps, and improving processes. Experience with enterprise systems, CRM platforms, financial systems, Airtable, NetSuite, or similar tools is an advantage. Experience supporting system implementations, migrations, integrations, or process improvement initiatives is preferred. Project management certification is welcome but not required. Legal authorization to work in the United States. Availability for occasional extended hours, evenings, weekends, and travel to organizational locations, events, and meetings as needed. Ability to work within a commutable distance of Boulder, Colorado; Salt Lake City, Utah; Los Angeles, California; or New York, New York. Benefits: Annual salary: $62,000–$72,000, with the final offer determined by geographic location, relevant experience, skills, and internal equity. Health coverage: Medical, vision, and dental insurance. Paid time off: 25 paid organizational holidays, in addition to accrued vacation time. Leave benefits: Paid sick leave, family leave, and medical leave. Wellness: Access to employee wellness initiatives. Retirement savings: 401(k) plan with an automatic 3% employer contribution after one year of employment. Additional perks: Film festival passes and related benefits, which may vary each year. Work arrangement: Remote opportunity within the United States, subject to the specified location and travel requirements.