Product Validation Lead

Accountabilities:: Own the product release validation process, providing documented go/no-go recommendations every one to two weeks and ensuring release decisions are properly recorded. Plan, coordinate, and execute UAT cycles based on product requirements and user stories, working with Customer Success teams, clinical professionals, and customer testers. Develop, maintain, and execute frontend end-to-end automated tests using frameworks such as Playwright or Cypress, integrating test suites into continuous integration pipelines. Leverage AI-powered tools to generate, review, refine, and prioritize test cases, applying independent judgment to validate the accuracy and relevance of AI-generated results. Establish and maintain product performance standards, monitoring page load times, time to interactive, and critical workflow response times while identifying and escalating performance regressions. Evaluate product usability, accessibility, and workflow efficiency beyond standard functional testing. Review product requirements documents (PRDs) and acceptance criteria before development begins, identifying ambiguous, incomplete, or untestable requirements. Collaborate with Engineering QA on test coverage strategies, defect prioritization, issue resolution, and coordinated release validation. Maintain non-PHI test data and validation environments that accurately represent different device manufacturers and configurations. Monitor and communicate product quality metrics, including UAT pass rates, escaped defects, test coverage, and performance trends, to senior product leadership. Contribute to the development of validation playbooks, tooling standards, and future team-building strategies. Requirements: At least 5 years of professional experience in QA, User Acceptance Testing, or product quality, including recent hands-on experience with test automation. Proven experience developing and maintaining end-to-end automated tests using Playwright, Cypress, or comparable testing frameworks, ideally integrated into CI/CD pipelines. Experience organizing and managing UAT activities involving non-technical users, customers, or cross-functional stakeholders. Practical knowledge of frontend performance testing and monitoring tools, such as Lighthouse, Core Web Vitals, WebPageTest, or real-user monitoring solutions. Current, hands-on experience using AI tools for test generation and optimization, combined with the ability to critically evaluate and validate their outputs. Ability to interpret product requirements documents and identify missing, ambiguous, or untestable requirements before the development process begins. Strong written and verbal communication skills, with the confidence and professional judgment to make and defend release decisions under deadline pressure. Excellent analytical, organizational, and problem-solving abilities, with a strong focus on product quality and user experience. Familiarity with healthcare technology or regulated software environments, including HIPAA, validation documentation, and audit readiness, is a plus. Knowledge of clinical workflows, cardiac medical devices, or remote patient monitoring is an advantage. Experience with accessibility testing and WCAG 2.1 AA standards is desirable. Familiarity with observability and monitoring platforms such as Datadog or Grafana is beneficial. Must reside and work exclusively within the contiguous United States and be legally authorized to work in the United States. Must have a dedicated, private home workspace and reliable, high-speed internet access. Willingness to undertake occasional travel when required by business needs. Benefits: Competitive annual salary: $130,000–$160,000, depending on experience and qualifications. Bonus potential: Additional performance-based compensation opportunities. Fully remote working arrangement: Work remotely from anywhere within the contiguous United States. Full-time employment: Opportunity to take ownership of a critical product quality function. Professional impact: Contribute to healthcare technology designed to improve clinical workflows, operational efficiency, and patient outcomes. Career development: Help establish validation standards, improve testing processes, and shape the future of the Product Validation function. Collaborative environment: Work closely with experienced professionals across Product, Engineering QA, Customer Success, and clinical teams. Meaningful mission: Support the development of technology that helps healthcare organizations deliver more effective patient monitoring and care.