Product Operations Manager

Accountabilities: Product launch management: Lead end-to-end operational readiness and execution for priority product launches, defining ownership, milestones, launch plans, decision-making processes, and accountability across stakeholders. Commercialization strategy: Manage commercialization programs by coordinating Product teams with Go-to-Market, Revenue Operations, and other business functions to ensure successful product delivery and adoption. Operational excellence: Continuously evaluate existing processes, identify inefficiencies, and implement measurable improvements that support faster and more effective product development and launch execution. AI and automation: Identify opportunities to automate repetitive tasks, introduce AI-powered and agentic workflows, and develop standardized methodologies that improve productivity and operational scalability. Cross-functional collaboration: Partner with Product and technical teams to support strategic initiatives, resolve operational challenges, and improve coordination across internal and external stakeholders. Scalable program development: Design flexible, repeatable operational frameworks that can adapt to increasing product launch volumes and evolving business priorities. Performance measurement: Develop, monitor, and communicate relevant operational metrics, providing leadership and partner teams with actionable insights into performance, efficiency, and launch outcomes. Strategic problem-solving: Analyze commercial, operational, and financial challenges, translate findings into recommendations, and help teams make informed decisions in complex and changing environments. Requirements At least 6 years of professional experience in product operations, technical program management, project management, product ownership, management consulting, or a related discipline. Demonstrated experience collaborating with product management, engineering, and technical teams in cross-functional environments. Strong proficiency in Google Workspace, particularly Google Sheets and Google Slides, with the ability to organize, analyze, and present complex information. Hands-on experience using AI technologies, automation platforms, and workflow management tools to improve operational efficiency. Strong analytical and problem-solving capabilities, including experience addressing commercial, operational, and financial challenges within Go-to-Market or sales-oriented organizations. Proven ability to lead complex initiatives from conception through execution, coordinating multiple stakeholders in fast-paced and ambiguous environments. Excellent project management, prioritization, and organizational skills, with the ability to manage competing deadlines and evolving business requirements. Strong communication and stakeholder management abilities, including the capacity to influence teams, establish alignment, and communicate recommendations effectively. A proactive, adaptable, and hands-on approach, with a willingness to take ownership and drive projects forward independently. Preferred qualifications: Previous experience in payments, financial technology (fintech), or high-growth technology companies. Familiarity with SQL, including the ability to interpret queries and work with data dashboards. Experience developing scalable operational frameworks and improving product commercialization processes. Benefits Annual base salary: $172,200–$258,200, depending on experience, qualifications, location, and career level. Potential eligibility for additional equity compensation. Company bonus or performance-based incentives, where applicable. 401(k) retirement savings plan. Comprehensive medical, dental, and vision insurance. Wellness stipends to support employee well-being. Remote work eligibility within the United States, provided the employee meets the company's location requirements. Opportunities to collaborate with global teams and participate in in-person meetings, team events, and company gatherings. Full-time employment within a dynamic, innovative, and technology-driven environment.