Product Manager, Hardware

Accountabilities: Manage the hardware portfolio: Support products throughout their lifecycle, from concept and development through launch, ongoing optimization, and end-of-life transitions. Build product business cases: Evaluate opportunities for new hardware products, accessories, and portfolio expansion, using market insights and financial analysis to inform recommendations. Develop product strategies and roadmaps: Contribute to short- and long-term roadmaps by assessing customer needs, competitive offerings, emerging technologies, and business priorities. Monitor product performance: Track revenue, margins, adoption, product quality, and customer satisfaction, partnering with Finance and Operations to improve pricing, profitability, inventory, and lifecycle planning. Translate requirements into solutions: Gather customer and business needs and turn them into clear, prioritized product requirements that guide development and execution. Lead cross-functional collaboration: Coordinate with Engineering, Operations, Quality, Supply Chain, Sales, Marketing, and Customer Success to align stakeholders and deliver product development and launch milestones. Coordinate hardware and software experiences: Work with software product teams to ensure hardware products integrate effectively into cohesive customer solutions. Engage with customers and the market: Synthesize customer feedback, field insights, and market trends; support strategic sales opportunities, product demonstrations, customer advisory discussions, and executive briefings. Support product positioning and launches: Help develop messaging, positioning, sales enablement resources, launch content, and readiness plans for new products and updates. Drive operational excellence: Monitor KPIs, milestones, risks, and dependencies; support supplier and manufacturing partner relationships; and maintain product documentation, competitive analyses, and portfolio reports. Requirements Professional experience: 3–7 years of Product Management experience in hardware, technology, retail technology, hospitality technology, or a related industry. Product lifecycle expertise: Demonstrated experience managing products from initial concept and development through launch, optimization, and retirement. Analytical capabilities: Strong analytical and problem-solving skills, with the ability to evaluate product performance, identify opportunities, and make data-informed recommendations. Business and financial acumen: Experience developing business cases and product requirements, with an understanding of commercial objectives and product profitability. Cross-functional collaboration: Ability to work effectively with both technical and non-technical stakeholders across multiple teams. Communication skills: Excellent written, verbal, and presentation skills, including the ability to communicate product strategies and recommendations clearly. Education: Bachelor's degree in Business, Engineering, Computer Science, or a related field. Travel availability: Willingness and ability to travel approximately 5–15% of the time. Preferred industry experience: Familiarity with point-of-sale (POS) systems, restaurant or hospitality technology, kiosks, mobility solutions, payment hardware, or enterprise hardware products. Additional technical knowledge: Experience with IoT products and an understanding of hardware development lifecycles, manufacturing, supply chain operations, and quality processes. Partner management: Experience working with original design manufacturers (ODMs), original equipment manufacturers (OEMs), or other hardware partners is an advantage. Advanced commercial skills: Familiarity with financial modeling, pricing strategies, and product profit-and-loss (P&L) management is preferred. Advanced education: An MBA or another advanced degree is a plus. Benefits Base salary: $130,000–$150,000 per year, with the final offer depending on work location, experience, skills, certifications, education, and prior accomplishments. Additional compensation: Bonus eligibility; other compensation, such as commission or equity, may be available where applicable. Remote work: Remote position available in eligible U.S. states, including Texas, Colorado, Florida, Georgia, Illinois, Minnesota, New York, North Carolina, and Pennsylvania. Benefits transparency: Additional details about healthcare coverage, paid time off, retirement plans, and other employee benefits were not specified in the provided job description and should be confirmed during the hiring process.