Product Designer Sênior - Marketplace (Flapp Store)

Accountabilities: End-to-End Product Design: Lead the design process across discovery, delivery, and performance monitoring, serving as the primary design reference for the marketplace and driving its visual and functional evolution. User Research and Discovery: Conduct qualitative and quantitative research, user interviews, behavioral analysis, and data-driven investigations to identify user needs, pain points, and opportunities for improvement. Customer Journey Optimization: Map and analyze discovery, purchase, activation, and checkout journeys, identifying friction points, abandonment patterns, and opportunities to increase conversion. Data-Driven Design: Use funnel metrics, conversion rates, click behavior, and checkout analytics to guide design decisions, measure outcomes, and prioritize improvements. Experimentation and Validation: Plan and analyze A/B tests and usability studies to validate hypotheses, evaluate design alternatives, and continuously improve the user experience. UI and UX Design: Create intuitive web and mobile experiences, including user flows, wireframes, interactive prototypes, and high-fidelity interfaces, ensuring usability, accessibility, visual consistency, and user trust. Complex Business Requirements: Translate complex business rules and operational requirements into clear, user-friendly experiences while documenting UX requirements and relevant business logic. Cross-Functional Collaboration: Partner with Product, Engineering, Data, Commercial, and Marketing teams to align design decisions with user needs, product objectives, and business priorities. Design System Development: Contribute to the evolution of the Design System, ensuring consistency, scalability, and a cohesive experience across digital products. AI-Enabled Design: Apply AI tools to research, discovery, data analysis, ideation, hypothesis generation, and prototyping to improve efficiency and support informed design decisions. Partner Experience Optimization: Collaborate with the Partnerships team to understand partner needs, reduce operational effort, and improve the quality, consistency, and standardization of applications published on the marketplace. Requirements Product Design Experience: Significant professional experience designing digital products, with a strong portfolio demonstrating end-to-end product design capabilities and measurable outcomes. Marketplace, E-commerce, or SaaS Expertise: Experience designing products in e-commerce, digital marketplaces, or B2B SaaS environments. Product Discovery and Delivery: Proven experience working in agile, multidisciplinary squads and applying structured discovery and delivery methodologies. Research Methodologies: Strong knowledge of qualitative and quantitative research techniques, including interviews, usability testing, behavioral analysis, and experimentation. Data Analysis: Ability to interpret product metrics and user behavior, identify meaningful insights, and make design decisions based on data and evidence. UI Design Excellence: Strong visual design skills, attention to detail, and the ability to create polished, consistent, and accessible interfaces. Business Acumen: Ability to understand complex business rules, identify user and operational needs, and translate them into practical design solutions. Communication and Collaboration: Excellent communication skills, with the ability to explain design rationale, present insights, and align stakeholders from different business and technical backgrounds. Autonomy and Ownership: Strong organizational skills, proactive problem-solving abilities, and the capacity to manage priorities independently while taking responsibility for design outcomes. Nice to Have: Experience in financial services, fintech, or payment solutions. Familiarity with product analytics and user behavior analysis tools. Experience applying AI to product design workflows, including research, analysis, hypothesis generation, and prototyping. Benefits Fully remote work, with access to coworking spaces across Brazil through a partner network. Medical and dental insurance with no copayments. Life insurance. Financial assistance for medication purchases and physical activities. Four free monthly therapy or nutritionist sessions through a well-being platform. Access to financial wellness resources. Flexible meal and food allowance through a Visa credit card. Childcare assistance and parental support programs. Extended maternity and paternity leave. Home office allowance, work equipment, and furniture assistance. Education assistance covering 70% of eligible tuition for undergraduate studies and language courses, as well as support for courses and books. Access to internal training programs and continuous professional development opportunities. Birthday month day off. Happy hour allowance and employee referral bonuses. Annual performance-based bonus opportunities. Stock option plan. A collaborative, innovative work environment that encourages autonomy, professional growth, and work-life balance.