Product Designer, Invoice Simple

Accountabilities: Create interactive prototypes rapidly using Figma, AI-assisted prototyping tools, or code, and put ideas in front of customers early to gather feedback and iterate before significant engineering investment. Improve onboarding and early customer experiences, delivering measurable enhancements to usability and customer activation. Shape information architecture as the product expands into payments, bookkeeping, and AI-powered capabilities, ensuring new features fit naturally into the experience without creating unnecessary complexity. Evaluate end-to-end customer journeys to identify experience challenges and opportunities, making evidence-based recommendations to help product teams prioritize improvements. Design experiences that support business outcomes, including activation, conversion, and retention, through experiments and continuous iteration. Collaborate with product managers and analysts to review experiment results, interpret customer behavior, and inform future design decisions. Create intuitive and trustworthy AI-powered experiences that help customers complete meaningful tasks while remaining informed and in control, particularly when financial activities are involved. Partner closely with product managers and engineers throughout discovery, design, and delivery, sharing work early and contributing to implementation details. Contribute to and maintain the design system to ensure consistent, high-quality experiences across iOS, Android, and web. Build strong working relationships with cross-functional partners and contribute to a collaborative, iterative product development environment. Requirements: At least 3 years of experience designing digital products, supported by a portfolio demonstrating shipped mobile and web experiences and their impact. Strong interaction design skills and a solid understanding of information architecture, including the ability to simplify complex workflows for non-technical users. Experience creating rapid prototypes in Figma and using AI-assisted prototyping or coding tools. Candidates should be able to demonstrate examples of quickly prototyped ideas. Experience designing consumer, small-business (SMB), or self-service digital products. Understanding of growth-oriented product metrics such as activation, conversion, and retention. Comfort with customer research, including facilitating customer sessions, interpreting analytics, and designing experiments. Familiarity with native iOS and Android design patterns and experience working with design systems. Strong customer empathy and the ability to understand real user needs and translate them into simple, effective experiences. A practical, hands-on approach to design, with a preference for demonstrating ideas through prototypes rather than relying only on documentation or presentations. Strong attention to detail while maintaining a clear understanding of the overall customer journey. Collaborative communication skills, openness to feedback, and a low-ego approach to working with product and engineering teams. A strong commitment to simplicity and a genuine interest in helping independent professionals and small businesses succeed. Preferred: Experience with payments, fintech, or other financial products. Preferred: Experience working toward measurable product growth objectives, particularly activation, conversion, and retention. Benefits: Salary: CAD $80,000–$95,000 annual base compensation. Final offers may vary depending on location, local market conditions, experience, and expertise. Flexible working arrangements within Canada, with the option to work remotely, in-office, or in a hybrid setup. Annual wellness stipend and additional wellness benefits. Three weeks of vacation to start. One paid volunteer day of your choice. Two floating holidays for personal or cultural celebrations. Employee Stock Purchase Program. Registered Retirement Savings Plan (RRSP) with a 4% company match. Distributed team environment with opportunities to collaborate across Canada, the United States, the United Kingdom, New Zealand, and Australia. Occasional travel may be required to the corporate headquarters in Denver, Colorado, or other offices across North America. Candidates must be legally eligible to work in Canada without requiring employment sponsorship.