Presales Security Expert NCR SLED

Accountabilities:: Design, develop, and propose comprehensive cybersecurity solutions that address customer requirements across networking, cloud infrastructure, and security architecture. Collaborate with account managers to understand customer challenges, explain product features and functionality, recommend appropriate solutions, and support technical decision-making. Build and validate technical architectures through hands-on configuration, administration, and testing in simulated and production environments. Develop secure technology roadmaps that integrate networking, cloud, and security capabilities while aligning with customer objectives and future requirements. Provide technical expertise across secure networking, wireless security, private and public cloud, SD-WAN, SASE, Zero Trust, automation, artificial intelligence, security operations, operational technology, digital forensics, and incident response. Lead proof-of-concept evaluations, technical workshops, product demonstrations, customer meetings, partner engagements, seminars, and industry events. Prepare and deliver compelling technical presentations, architecture whiteboards, written proposals, and responses to requests for proposals (RFPs). Identify emerging technical opportunities within the assigned territory to support pipeline development, strengthen customer engagement, and contribute to business growth. Establish and maintain trusted technical relationships with key customers, channel partners, and internal stakeholders. Support customer issue resolution by coordinating with technical assistance teams and other technical resources to troubleshoot complex problems and ensure successful outcomes. Provide ongoing technical enablement across the region, helping customers and partners understand emerging technologies, security capabilities, and implementation approaches. Stay current with cybersecurity trends, industry developments, and evolving customer needs, sharing insights and best practices with colleagues. Mentor team members, encourage knowledge sharing, and contribute to a collaborative environment focused on technical excellence, integrity, and collective success. Travel primarily within the assigned region, with occasional travel to other regions as business needs require. Requirements: Bachelor's degree in a relevant field or equivalent professional experience. Extensive experience in cybersecurity presales, solutions engineering, or technical consulting, with a proven ability to design and present secure platform solutions. Strong hands-on experience in network and security architecture, system administration, technical implementation, and solution validation in simulated or production environments. Comprehensive knowledge of routing, switching, VPNs, LAN/WAN technologies, network security, stateful firewalls, next-generation firewalls (NGFW), firewall policies, identity-based access controls, NAT, intrusion prevention systems (IPS), anti-malware, botnet protection, application control, DDoS protection, web filtering, and software-defined networking (SDN). Strong understanding of networking protocols and technologies, including TCP/IP, IPv4, IPv6, subnetting, supernetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, digital certificates, L2TP, SSL decryption, SSL VPN, IPsec, 802.1Q, VLANs, LACP, SSH, SSL/TLS, cryptographic hashes, and encryption standards such as 3DES and AES. Practical knowledge of encryption, authentication, and identity management technologies. Familiarity with secure wireless networking, public and private cloud environments, SD-WAN, SASE, Zero Trust architectures, AI-driven security, automation, security operations, operational technology, digital forensics, and incident response. Demonstrated ability to develop end-to-end technical architectures, validate designs, articulate technical trade-offs, and recommend solutions that meet business and security objectives. Excellent presentation, whiteboarding, and communication skills, with the ability to explain complex technical concepts clearly to technical and non-technical audiences. Experience preparing technical documentation, developing proposals, and responding to technical RFPs. Strong customer-facing skills, including the ability to build trusted relationships, understand customer requirements, and collaborate effectively with account managers, customers, and technology partners. A proactive, consultative mindset, with the ability to identify opportunities, anticipate future customer needs, and contribute to territory growth. Strong analytical and troubleshooting skills, with the ability to coordinate across technical teams to resolve customer issues efficiently. A collaborative approach, supported by strong interpersonal skills, professionalism, integrity, and a willingness to mentor colleagues and share technical knowledge. Previous experience working for a technology vendor or reseller is considered an asset. Flexibility to travel within the assigned region and occasionally to other locations as required. Benefits: Competitive total rewards package: Compensation and benefits designed to support employees' financial security and overall well-being. A specific salary range is not disclosed in the job posting. Remote work arrangement: The position is listed as remote and based in Ottawa, Ontario, Canada. Health and financial well-being: A rewards package intended to support overall health and financial wellness. Professional development: Opportunities to deepen cybersecurity expertise, explore emerging technologies, and develop industry-leading technical capabilities. Technical leadership opportunities: The chance to lead customer engagements, deliver technical workshops, influence solution architectures, and mentor other professionals. Collaborative work environment: Join a team of technical experts that values knowledge sharing, teamwork, innovation, and continuous learning. Customer and industry impact: Contribute to cybersecurity solutions that help protect organizations, networks, devices, and data. Career growth: Opportunities to develop expertise across a broad range of cybersecurity technologies and work with diverse customers and partners. Inclusive workplace: A supportive environment that encourages applications from candidates of all backgrounds and identities.