Pre-Sales D365 / ERP Solutions Architect

Accountabilities: Solution Architecture and Design: Develop robust, scalable, secure, and cost-effective solution architectures aligned with client business objectives, technical requirements, and industry best practices. Dynamics 365 and ERP Solutions: Design tailored enterprise solutions using Microsoft Dynamics 365, collaborating with subject matter experts to address requirements involving platforms such as NetSuite, JD Edwards, and Oracle. Cloud Architecture: Apply Microsoft Azure architecture principles to support cloud adoption, infrastructure modernization, system integration, and migration initiatives. AI and Automation Opportunities: Identify and define opportunities to incorporate Microsoft Copilot, Copilot for Dynamics 365, Azure OpenAI, AI Foundry, and automation capabilities into ERP workflows and broader digital transformation initiatives. Technical Advisory: Act as a senior technical advisor to sales leadership, clients, and executive stakeholders, translating complex business challenges into clear technical strategies and actionable recommendations. Pre-Sales Discovery and Consulting: Lead client discovery sessions, requirements workshops, executive briefings, business value assessments, and proof-of-concept initiatives to validate solution feasibility and demonstrate business value. Sales Enablement and Opportunity Development: Partner with Account Executives to qualify opportunities, develop client relationships, assess technical requirements, estimate project scope, and identify strategic growth opportunities. Proposal and Business Case Development: Own the technical narrative for requests for proposals (RFPs) and competitive engagements, preparing tailored solution proposals, effort estimates, pricing models, return-on-investment assessments, and Statements of Work (SOWs). Value Proposition and Client Engagement: Communicate the value of cloud, managed services, ERP, infrastructure, and AI capabilities to prospective clients, supporting informed purchasing decisions and executive alignment. Cross-Functional Collaboration: Work with specialists in ERP, cloud, connectivity, cybersecurity, and data analytics to validate solution feasibility, conduct technical reviews, and ensure proposals meet client requirements. Delivery Alignment and Technical Governance: Collaborate with implementation and delivery teams to review solution designs before project launch, provide guidance during project kick-offs, and support effective transitions from pre-sales to execution. Knowledge Sharing and Mentorship: Mentor colleagues, share architectural best practices, and provide technical guidance on ERP implementation, integration, and solution design. Market and Technology Expertise: Maintain current knowledge of Microsoft Dynamics 365, Azure, Power Platform, emerging AI capabilities, enterprise security, and relevant service offerings to strengthen solution quality and competitive positioning. Requirements Education: Bachelor's degree in Engineering, Computer Science, Business, or a related discipline, or equivalent professional experience. ERP Experience: At least 10 years of experience working with ERP systems, with strong Microsoft Dynamics 365 expertise preferred. Implementation Expertise: Demonstrated experience delivering full-cycle ERP implementations, including requirements analysis, process redesign, solution documentation, data migration, cutover planning, and integration with legacy or third-party systems. Solution Architecture and Consulting: At least five years of experience in solution architecture or consulting within a client-facing technology services environment. Microsoft Azure: At least five years of Azure experience, including cloud architecture design, infrastructure planning, and migration initiatives. Pre-Sales Leadership: Proven experience leading pre-sales engagements, including discovery workshops, opportunity qualification, proposal development, business case creation, solution estimation, and competitive positioning. Dynamics 365 Functional Knowledge: Strong understanding of Dynamics 365 ERP architecture, solution design, consulting, and integration. Familiarity with at least two functional areas, such as financial accounting, manufacturing, human resources, CRM, supply chain, job costing, sales, or procurement. Microsoft Power Platform: Practical experience with Power Apps, Power Automate, and Power BI, including their application within enterprise workflows and business solutions. AI and Emerging Microsoft Technologies: Familiarity with Microsoft Copilot, Copilot for Dynamics 365, Copilot Agent Builder, Azure OpenAI, and AI Foundry, with the ability to identify and scope relevant AI use cases during pre-sales engagements. Cloud and Infrastructure Knowledge: Understanding of cloud Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), along with experience in managed services, data center solutions, and enterprise infrastructure. Cybersecurity Fundamentals: Knowledge of security technologies and concepts, including firewalls, intrusion detection and prevention systems (IDS/IPS), proxies, distributed denial-of-service protection (DDoS), security information and event management (SIEM), data loss prevention (DLP), and web application firewalls (WAF). Professional Certifications: Microsoft Certified: Dynamics 365 at Associate or Expert level, Microsoft Certified: Azure Solutions Architect Expert, and Microsoft Certified: Power Platform Solution Architect credentials are preferred. Communication and Presentation: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both executive decision-makers and technical audiences. Commercial and Strategic Thinking: Ability to connect technical recommendations with measurable business outcomes, articulate return on investment, develop compelling value propositions, and support strategic sales objectives. Collaboration and Leadership: Strong relationship-building, problem-solving, and mentoring skills, with the ability to work effectively across sales, architecture, engineering, and delivery teams. Travel Flexibility: Willingness and ability to travel within the Greater Toronto Area, elsewhere in Canada, and to the northeastern United States as business needs require. Benefits Remote Work: Canada-based, fully remote position offering flexibility in where you work. Full-Time Opportunity: Permanent full-time career opportunity within a technology consulting and solutions architecture environment. Technical Leadership: Opportunity to influence enterprise architecture decisions and shape complex Dynamics 365, ERP, cloud, and AI solutions. Strategic Business Impact: Direct involvement in client engagements, solution strategy, business case development, and high-value sales opportunities. Professional Development: Exposure to evolving Microsoft technologies, cloud architecture, AI-driven solutions, and enterprise digital transformation projects. Cross-Functional Collaboration: Work alongside experienced sales professionals, technical specialists, and implementation teams across multiple technology disciplines. Mentorship Opportunities: Contribute to the development of colleagues and help strengthen architectural practices and technical capabilities. Career Growth: Opportunity to expand your influence across solution architecture, client advisory, enterprise technology strategy, and pre-sales leadership.