Partner Development Manager, Ecosystem Partnerships

Accountabilities:: Manage day-to-day relationships and distribution activities across a broad portfolio of ecosystem partners, using scalable programs, engagement models, partner tiers, and communication strategies. Contribute to partner program design, lifecycle management, selection criteria, and continuous improvements based on partner performance and business objectives. Lead partner planning discussions, roadmap alignment, goal setting, success metrics, and business reviews. Develop account plans, monitor partner health, map executive relationships, strengthen partner advocacy, and address operational, risk, and compliance considerations. Independently identify and pursue partner expansion opportunities, product enhancements, and new distribution initiatives. Coordinate cross-functional workstreams, define responsibilities and milestones, and drive initiatives through successful delivery. Promote adoption of new platform capabilities and integrations through partner education, enablement activities, and product launches. Collaborate with Partner Engineering to address integration requirements, recurring challenges, delivery plans, and implementation blockers. Work with Product Marketing on partner messaging, campaigns, and go-to-market initiatives, while defining and tracking pipeline, activation, and adoption metrics. Align Product, Engineering, go-to-market, Operations, and other internal stakeholders around priorities, commitments, and feedback channels. Lead commercial negotiations with partners, independently closing agreements and renewals within established strategies and frameworks. Balance commercial terms, timelines, and product capabilities while escalating significant risks, deviations, or obstacles when necessary. Build and share expertise on partners, products, and market developments, translating insights into recommendations and improvements. Support colleagues' development, contribute to team practices, and help foster an inclusive and collaborative culture. Requirements: At least 8 years of experience in partnerships, business development, account management, or a comparable cross-functional role. Demonstrated ownership of external relationships and measurable business outcomes. Experience managing a broad partner portfolio through scalable programs, engagement models, partner lifecycle activities, and enablement initiatives. At least 3 years of demonstrated ability to independently identify and evaluate growth opportunities, define workstreams, and drive initiatives through delivery. Strong operational judgment, including the ability to manage multiple priorities, identify risks and blockers, and recognize when escalation is needed. Experience leading partner planning, roadmap discussions, success-metric definition, and business reviews. Analytical skills to evaluate partner health and performance through pipeline, activation, adoption, and other relevant metrics. Proven experience leading commercial negotiations and closing agreements within established business frameworks. Ability to balance commercial considerations, timelines, and product capabilities while managing complex partner relationships. Excellent written and verbal communication skills, with the ability to align stakeholders, articulate product value, build partner advocacy, and communicate complex information clearly. Strong cross-functional collaboration skills and a genuine interest in technology products, users, and partner ecosystems. Preferred Qualifications: Experience with ecosystem, platform, technology, payments, financial services, or SaaS partnerships. Experience driving adoption of new product capabilities, integrations, or platform solutions through partner enablement, education, or go-to-market programs. Previous collaboration with partner-facing Engineering, Product, or Product Marketing teams on launches, integration improvements, or distribution initiatives. Experience improving partner program criteria, engagement models, commercial processes, or operating practices using performance data and partner feedback. Familiarity with partner operations, risk management, and compliance considerations in regulated or complex environments. Benefits: Annual salary range: CA$156,900–CA$235,300 for the primary location. The range may vary depending on the candidate's work location and experience. For this sales-related role, the stated compensation range represents On-Target Earnings (OTE), including base salary and target sales commissions or bonuses. Potential equity compensation. Company bonus or sales commissions and bonuses, depending on applicable arrangements. Retirement plans. Health benefits. Wellness stipends. Full-time employment.