Operations Analyst - US Government

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As Operations Analysts supporting our US Government deployments, we track and stabilize projects, remove roadblocks, drive operational outcomes, and anticipate needs, allowing the team to focus on the problems they are best equipped to solve. This role requires a combination of operations, project management, process optimization, and execution skills. In this role, you’ll demonstrate your strength in organization and innovate on ways to help the teams you support be as productive and impactful as possible. You’re resourceful and can drive towards a solution if things go awry. Communication is one of your greatest strengths and you excel at constructing order out of ambiguity. You will also be responsible for driving US Government projects forward and owning their operational outcomes. Our ideal candidate is innovative, collaborative, and can balance differing goals and viewpoints when identifying solutions. You will be part of a team of individuals who are just as passionate about supporting one another as they are about Palantir’s mission. We operate in a high accountability, high expectation environment where the goal is always to produce the best solution. Willingness to accept and respond to feedback is critical. Core Responsibilities: Act as the first-responder when issues arise, helping troubleshoot while also creating and implementing creative solutions. Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction. Craft and implement processes or tools to reduce friction and optimally utilize resources. Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-quality bar. Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth. What We Value: An ability to work in fast-paced environment by maximizing organizational efficiency. Enthusiasm for working on site with customers and/or supporting internal projects, bringing order and efficiency to critical internal initiatives. An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures. Capacity to learn new skills and technologies to deliver the most effective solutions, and understand, translate, and communicate technical concepts to others. Sound judgment, with the ability to recognize inefficiencies and quickly mitigate. High level of attention to detail, including maintaining accurate records and diligently tracking project metrics. What We Require: Ability and willingness to obtain a US security clearance at the Top Secret designation or above. Ability to travel 25-50%.