Marketing Operations Manager (fixed term)

Accountabilities:: Marketing Operations and Project Management: Maintain a comprehensive overview of ongoing marketing projects, tracking deadlines, dependencies, priorities and potential risks across the department. Coordinate recurring departmental meetings, document key decisions, assign action items and ensure timely follow-through. Proactively follow up with team members and stakeholders to resolve routine blockers and keep projects progressing. Provide leadership with concise, regular updates on project progress, emerging risks, priorities and decisions requiring attention. Identify situations requiring management input and present clear recommendations or alternative solutions. Campaign and Launch Coordination: Support campaign leads in translating strategic priorities into actionable project plans with clearly defined responsibilities, timelines, deliverables and launch dates. Coordinate activities across copywriting, design, web development, email marketing, events and Sales to ensure successful campaign execution. Monitor campaign readiness by checking that all required assets, follow-up journeys, Sales handoffs and performance tracking arrangements are in place. Identify missing deliverables, unclear ownership, incomplete follow-up processes and other potential execution gaps before they affect launch timelines. Support the coordination of marketing campaigns, product launches, webinars and events across consumer and B2B business activities. Process and Systems Management: Maintain efficient, practical and repeatable operational processes, identifying opportunities for improvement without introducing unnecessary administrative complexity. Keep project management platforms organized, updated and consistently used across the department. Consolidate routine information from existing reports and dashboards to provide leadership with relevant operational insights. Help maintain visibility and accountability across workflows, ensuring teams have the information and tools needed to deliver effectively. Transition and Handover: Work closely with the current Marketing Operations Manager to understand existing processes and progressively assume agreed responsibilities. Document operational workflows, ongoing projects, key decisions and outstanding tasks to ensure a smooth transition. Maintain clear records of process changes and unresolved priorities throughout the contract period. Requirements: At least 4 years of professional experience in marketing operations, marketing project management, program management or a similar position within a marketing department. Proven experience coordinating multiple projects simultaneously and managing deadlines, dependencies and deliverables across cross-functional teams. Strong understanding of marketing operations and the processes involved in campaigns, product launches, webinars, events and Sales handoffs. Ability to assess campaign readiness, identify missing elements and anticipate operational challenges before they affect execution. Experience coordinating stakeholders and influencing progress without having direct managerial authority over contributors. Familiarity with project management platforms, CRM systems and marketing automation tools. HubSpot experience is considered an advantage. Strong organizational and prioritization skills, with the ability to manage competing deadlines in a fast-paced environment. Excellent written communication skills and the ability to provide clear, proactive updates to stakeholders and leadership. Strong problem-solving abilities, sound judgment and the confidence to resolve routine operational issues independently while escalating more complex decisions appropriately. Experience facilitating meetings, documenting decisions, tracking action items and maintaining accountability across distributed teams. Ability to develop and improve operational processes while keeping workflows simple, practical and efficient. Comfortable working in a fully remote, international environment and collaborating across different functions and time zones. Ability to start immediately and integrate quickly into an established team for a defined contract period. Adaptability, intellectual curiosity, creativity and a willingness to experiment with new approaches and learn from challenges. Strong personal integrity, accountability and commitment to making thoughtful, responsible decisions. Genuine interest in contributing to a mission focused on improving global opportunities, accessibility and social protection for remote workers. Benefits: Competitive compensation ranging from $30 to $34 per hour. Fixed-term contract of 6–12 months. Fully remote working environment, with the flexibility to work from anywhere globally. Access to a global health, income and travel protection offering. Potential eligibility for equity compensation. Annual home office allowance. Opportunity to collaborate with a fully remote international team distributed across multiple time zones. Exposure to cross-functional marketing operations spanning consumer and B2B business activities. Opportunity to contribute to a meaningful mission focused on building a global social safety net for remote workers. Dynamic working environment encouraging independent thinking, creativity, experimentation and continuous learning.