Lead Instructor: Data Center Technician

Accountabilities: Prepare and deliver high-quality, live virtual classroom sessions on data center technician and infrastructure topics. Lead interactive lectures for groups of approximately 30 to 300 learners, adapting delivery to different experience levels and learning needs. Manage classroom discussions, questions and answers, chat activity, and overall learner engagement throughout each session. Create an energetic, inclusive, and supportive online learning environment that encourages participation and knowledge development. Explain technical concepts clearly and make complex material accessible to learners who may be new to the subject. Adjust lesson pacing and presentation techniques in response to learner needs while ensuring that scheduled content is delivered effectively. Collaborate closely with program operations teams to coordinate schedules, maintain smooth delivery, and address classroom or learner-related needs. Participate in scheduled classes during weekdays and, where required, weekends, depending on program requirements. Contribute to lesson planning, curriculum development, and ongoing course improvements by providing feedback, suggestions, and proposed edits. Maintain professional, respectful, and responsive communication with learners, colleagues, contractors, and guest speakers. Prepare thoroughly for every lecture and participate in regular coordination meetings with program staff. Share constructive feedback with the program team to improve the learning experience and overall course quality. Requirements: Strong teaching, training, facilitation, coaching, mentoring, or onboarding experience, with the ability to communicate technical concepts effectively to beginner-level learners. Practical experience working in physical data centers or similar technical infrastructure environments. Previous mentoring or supervisory experience is valuable, particularly for candidates without formal classroom teaching experience. Excellent verbal and written English communication skills, with the ability to engage and support adult learners from diverse backgrounds. Strong presentation and classroom management abilities, including experience facilitating large groups in virtual learning environments. Empathy, patience, flexibility, and a genuine interest in helping learners with different backgrounds and levels of technical knowledge. Ability to maintain learner engagement, respond thoughtfully to questions, and adapt teaching approaches while meeting lesson objectives. Professionalism, reliability, and strong organizational skills, including the ability to prepare independently and collaborate effectively with remote teams. A genuine passion for supporting learners who want to develop their skills and transition into data center operations and infrastructure careers. CompTIA A+ or Network+ certification is considered an advantage. Availability to deliver instruction in the Australian Eastern Time zone is preferred. Ability to commit to the scheduled cohort from January 18, 2027, to May 7, 2027. Benefits: Fully remote teaching opportunity. Compensation based on location, experience, education, and relevant skills. Compensation covers the 2.5-hour lecture sessions, preparation time, and a weekly meeting with program staff. Opportunity to contribute to workforce development and help learners build careers in data center operations. Experience working with diverse adult learners in a structured, collaborative online training environment. Opportunity to contribute to curriculum development and continuous improvement of technical training programs. A professional environment that values inclusion, respect, equal opportunity, and diverse perspectives.