Investigator Payments Lead

Accountabilities: Lead and oversee the end-to-end investigator payment process, ensuring payments are processed accurately and on time in accordance with contractual terms and applicable regulations. Coordinate pricing activities and investigator payment delivery, monitoring progress and addressing issues that may affect timelines or accuracy. Collaborate with cross-functional teams to investigate and resolve payment discrepancies, operational challenges, and stakeholder concerns. Maintain accurate financial records and comprehensive documentation for investigator payments, ensuring compliance with internal procedures and external audit requirements. Provide guidance, coaching, and training to junior team members on payment workflows, operational best practices, and compliance standards. Build and maintain effective working relationships with clinical investigators, sponsors, internal teams, and other stakeholders to respond to inquiries and resolve payment-related concerns. Monitor competing priorities and operational deliverables, helping ensure consistent service quality and efficient payment processing. Contribute to continuous improvement by identifying opportunities to strengthen payment processes, accuracy, documentation, and team performance. Requirements Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Solid experience in pricing and investigator payments, ideally within clinical trials, clinical research, or the pharmaceutical industry. Previous experience in financial operations, including payment processing, financial documentation, and compliance-related activities. Strong analytical and problem-solving skills, with exceptional attention to detail and a commitment to accuracy. Excellent written and verbal communication skills, with the ability to manage relationships and resolve issues involving internal and external stakeholders. Demonstrated ability to work independently, prioritize competing demands, and meet deadlines in a fast-paced, complex environment. Ability to guide and support junior colleagues, share knowledge, and contribute to team development. Understanding of contractual requirements, regulatory compliance, and financial documentation practices relevant to investigator payments. Legal authorization to work in the country where the role is based is required. Benefits Competitive base salary and performance-related incentives. Health and well-being programs, potentially including medical, dental, and vision coverage, depending on location. Retirement and pension plans, where applicable. Life insurance and disability coverage. Employee assistance programs and well-being resources. Learning and development opportunities through structured training and career development pathways. Full-time, remote work arrangement. Opportunity to contribute to global clinical research and support the development of new treatments. Collaborative, inclusive working environment with opportunities for professional growth. Benefits and eligibility may vary depending on the role and location.