HIM Release of Information Manager

Accountabilities: Release of Information Operations: Support and coordinate daily ROI activities across assigned healthcare facilities, ensuring efficient workflows, accurate document processing, quality monitoring, and consistent productivity. Regulatory Compliance and Privacy: Ensure all disclosures of protected health information comply with HIPAA, applicable state disclosure laws, authorization requirements, client policies, and organizational standards. Performance Monitoring and Reporting: Analyze operational performance, track productivity and quality indicators, prepare reports, communicate results, and identify trends that may affect service delivery. Process Improvement: Identify opportunities to improve workflow efficiency, standardize procedures, strengthen quality assurance, and optimize ROI processes across assigned facilities. Stakeholder Collaboration: Serve as a key resource for internal stakeholders and client leadership on ROI procedures, compliance questions, operational challenges, audits, and workflow enhancements. Issue Resolution and Escalation: Investigate operational concerns, support the resolution of complex cases, and coordinate with relevant teams to address compliance risks and service delivery issues. Vendor Management: When applicable, monitor vendor performance and ensure external service providers meet operational expectations, quality standards, and regulatory requirements. Operational Excellence: Contribute to continuous improvement initiatives, support consistent implementation of policies and procedures, and promote a culture of accountability, accuracy, and service excellence. Requirements Healthcare Information Management Knowledge: Strong understanding of Release of Information processes, authorization requirements, protected health information, and applicable privacy and disclosure regulations. Regulatory Expertise: Knowledge of HIPAA, state-specific disclosure laws, healthcare privacy requirements, and compliance standards governing the release of medical records. Relevant Experience: Experience supporting or managing ROI operations, health information management, medical records processing, healthcare compliance, or related operational functions is highly valuable. Education and Certifications: A relevant background in health information management is preferred. Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification is an advantage. Analytical and Problem-Solving Skills: Ability to interpret performance data, identify operational trends, investigate issues, and recommend practical improvements that enhance quality and efficiency. Communication Skills: Excellent written and verbal communication skills, with the ability to explain ROI procedures, communicate compliance requirements, and collaborate effectively with internal teams and client leadership. Organization and Prioritization: Strong attention to detail and the ability to manage competing priorities, monitor multiple workflows, and meet operational deadlines in a fast-paced environment. Quality and Compliance Focus: Commitment to protecting confidential information, maintaining accurate records, following established procedures, and ensuring consistent service standards. Collaboration and Adaptability: Ability to work effectively with healthcare stakeholders, internal teams, and external vendors while adapting to evolving operational needs and regulatory requirements. Benefits Annual Salary: Base pay ranging from $50,461 to $114,114.48, depending on experience, qualifications, education, skills, role level, and location. Annual Bonus: Eligibility to participate in an annual bonus plan with a target of 10% of eligible compensation. Competitive Benefits Package: Access to a comprehensive benefits offering designed to support employee well-being and financial security. Specific plan details are provided during the hiring process. Remote Work: Remote position based in the United States. Professional Development: Opportunities to expand healthcare operations expertise, develop new skills, and explore different career paths within a growing organization. Collaborative Environment: Work alongside healthcare professionals, operational specialists, and technology teams focused on improving healthcare administration and patient experiences. Meaningful Impact: Contribute to protecting patient privacy, supporting healthcare providers, and improving the efficiency and reliability of medical information management. Inclusive Workplace: Equal employment opportunities and a commitment to maintaining a respectful, professional environment free from discrimination and harassment.