Engineering Manager - Storefront

Accountabilities:: Lead, manage, and grow the Storefront engineering team, including recruiting, onboarding, mentoring, and developing engineers as the team scales. Establish clear delivery priorities and execution plans, balancing platform modernization initiatives with scalability and reliability objectives. Partner with senior technical leaders to evaluate architecture, make engineering decisions, and define effective technical solutions. Drive the resolution of production performance bottlenecks, reliability challenges, and observability gaps. Lead the modernization of the existing VM-based .NET platform toward a cloud-native architecture. Ensure the platform can reliably support significantly higher payment transaction volumes while maintaining performance and stability. Establish effective team processes, operating rhythms, and engineering standards that promote accountability, collaboration, and predictable delivery. Conduct regular one-on-one meetings, provide constructive feedback, support career development, and build a strong team culture. Use AI-assisted development tools to improve engineering productivity, accelerate modernization efforts, and enhance software delivery. Collaborate with cross-functional stakeholders to align technical priorities with product and business objectives. Requirements: 10+ years of overall professional experience, including at least 8 years of hands-on technical experience and 1+ year in a formal engineering people-management role, managing at least 3 direct reports. Previous experience as an Engineering Manager leading production-critical, revenue-generating platforms. This position requires established people-management experience rather than a first transition into leadership. Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Proven ability to develop strong individual contributors into cohesive, high-performing, and accountable engineering teams. Experience managing distributed teams working primarily during US business hours. Demonstrated experience modernizing VM-based .NET systems toward cloud-native architectures and scaling production platforms to support significantly higher traffic or transaction volumes. Strong technical expertise and credibility, including the ability to read code, evaluate backend architecture, understand system design trade-offs, and make or validate technical decisions. Solid backend engineering fundamentals, ideally with .NET and SQL Server, or the ability to quickly adapt to this technology stack. Strong understanding of relational database design and operations, including schema design, query performance optimization, and database locking behavior at production scale. Experience deploying, monitoring, and troubleshooting production services in cloud environments, preferably Microsoft Azure. Advanced proficiency in at least one programming language, ideally .NET, Java, or Python. Familiarity with observability platforms such as Datadog, New Relic, Honeycomb, or equivalent solutions. Extensive experience with automated testing frameworks and software quality practices. Practical proficiency with AI-assisted development tools such as Claude Code, Codex, or comparable solutions. Excellent leadership, communication, decision-making, and problem-solving skills. Nice to have: Strong hands-on experience with .NET or Java. Deep knowledge of Microsoft Azure and its cloud services. Experience with PCI-DSS compliance and payment security requirements. Background in payments, fintech, or high-volume transaction processing platforms. Previous involvement in legacy .NET modernization, large-scale migration, or platform scalability initiatives. Benefits: 100% remote work opportunity within Latin America, subject to employment eligibility and residency requirements. Opportunity to lead the modernization of a large-scale, business-critical technology platform. Collaboration with experienced engineers and technical leaders in a distributed international team. Meaningful ownership of engineering strategy, team development, and platform scalability. Exposure to modern cloud technologies, payment infrastructure, and AI-assisted software development. Professional growth through challenging technical and leadership responsibilities.