Ecommerce Accounting Expert

Accountabilities:: Design and configure customized financial technology systems for new customers, ensuring that sales channels such as Shopify, Amazon, and Walmart are correctly mapped to General Ledger (GL) accounts in QuickBooks or Xero. Establish clearing accounts and holding accounts to manage timing differences between sales transactions, payment processing, and bank payouts. Perform historical bookkeeping clean-ups for e-commerce businesses, identifying and correcting duplicate transactions, missing merchant fees, unrecorded Cost of Goods Sold (COGS), and other accounting discrepancies. Reconcile historical Amazon Seller Central settlement reports against bank statements and bank feeds to ensure accurate financial records. Guide customers through their first three month-end closing cycles, helping them establish consistent and reliable accounting practices. Investigate and resolve transaction discrepancies between payment processors such as Stripe and PayPal and e-commerce platforms such as Shopify. Review gross-to-net sales calculations and ensure that merchant fees, refunds, chargebacks, returns, and other adjustments are accurately recorded. Advise customers on sales tax configurations, including the use of tax automation solutions such as Avalara and the appropriate mapping of tax liability accounts. Support customers in understanding cash-based and accrual-based inventory accounting and their impact on financial reporting. Provide accounting guidance and recommendations to e-commerce business owners, helping them improve financial accuracy and operational efficiency. Develop clear Standard Operating Procedures (SOPs) and accounting documentation for customers' internal bookkeeping teams to ensure continuity after the engagement. Deliver a personalized, consultative customer experience while resolving accounting challenges and helping customers use financial software effectively. Requirements: Bachelor's degree in Accounting, Finance, Commerce, or a related discipline. Minimum of 5 years of hands-on accounting experience, preferably in a Client Accounting Services (CAS) environment at a CPA firm or as an in-house accountant for an e-commerce business. Advanced proficiency in QuickBooks Online and QuickBooks Desktop. Practical experience with e-commerce platforms, particularly Shopify, Amazon Seller Central, and eBay. Strong understanding of e-commerce accounting concepts, including gross versus net sales, merchant fees, chargebacks, returns, refunds, and Cost of Goods Sold (COGS). Good understanding of cash-based versus accrual-based inventory accounting methods. Ability to apply gross-to-net accounting principles and accurately reconcile sales transactions with payment processor deposits and associated fees. Experience reconciling Amazon settlement reports, payment processor transactions, and bank statements. Knowledge of accounting workflows, General Ledger mapping, clearing accounts, holding accounts, and month-end closing procedures. Familiarity with sales tax configurations and tax liability accounting is highly desirable. Strong analytical and problem-solving skills, with the ability to investigate complex financial discrepancies and develop practical solutions. Excellent communication skills and a consultative mindset, with the ability to explain complex accounting concepts to non-financial stakeholders in clear, accessible language. Patience, empathy, and a customer-oriented approach, particularly when supporting frustrated customers or resolving challenging financial issues. Ability to manage multiple customer engagements, prioritize tasks, and work independently in a remote environment. CPA (Certified Public Accountant) or EA (Enrolled Agent) candidacy is an advantage. Experience working with international customers and handling multiple currencies, foreign exchange (FX) gains, and losses is a plus. Must be based in India and have a reliable internet connection to perform daily responsibilities remotely. Benefits: Competitive salary: Annual compensation ranging from INR 18–25 LPA. Fully remote work: 100% remote working arrangement within India. Work-life balance: Paid time off and parental leave, with flexibility to support personal and professional commitments. Learning and development: Access to one-on-one coaching sessions, learning platforms, and on-the-job training opportunities. Health and wellness: Annual wellness sessions, dedicated wellness time off, and access to recreational facilities, including a gaming room and fitness center. Remote work support: Company-provided hardware delivered to your home and reimbursement for internet expenses. Family healthcare coverage: Group health insurance covering employees, spouses, and children, with no coverage cap. Employee recognition: Recognition programs, annual awards, team celebrations, and regular opportunities to celebrate individual and collective achievements. Transparent management: Open-door leadership policy, monthly town halls, accessible management, and transparent feedback channels. Collaborative culture: An environment that encourages open communication, continuous learning, employee engagement, and professional growth. Team events: Annual employee gatherings and opportunities to connect with colleagues.