E-commerce Digital Marketing Support Virtual Assistant

Accountabilities: You will provide operational support across email campaigns, digital content production, and e-commerce website maintenance. Your work will help ensure that marketing activities are delivered accurately, consistently, and on schedule, following established brand guidelines and creative direction. Email and Digital Marketing Execution Create and prepare email marketing campaigns in Klaviyo using approved materials and instructions. Build email layouts, format marketing copy, and organize promotional graphics. Support scheduled email, SMS, and other approved customer communication campaigns. Revise campaigns based on feedback from the marketing team. Review links, formatting, images, and other campaign elements before submitting content for approval. Maintain organized marketing assets and recurring campaign production schedules. Canva and Marketing Content Support Create and adapt graphics using Canva and existing brand templates. Prepare promotional images, product visuals, and supporting marketing materials. Work with client-provided photographs, videos, brand guidelines, and copy. Adapt layouts and creative materials for different campaign formats and channels. Maintain consistency in visual presentation and brand messaging. Produce all copy and creative materials without using generative AI. Shopify and Website Administration Update product photographs, banners, and routine website content in Shopify. Assist with straightforward promotional updates and merchandising changes. Review published website updates to ensure accuracy and proper formatting. Support ongoing e-commerce content maintenance as directed. Identify and report technical issues that require specialized development or management support. Coordinate with the Digital Marketing Director and relevant stakeholders to ensure tasks are completed according to agreed priorities, timelines, and quality standards. Requirements : The ideal candidate has practical experience in e-commerce or digital marketing support, particularly in email campaign production and content creation. You should be comfortable working from established direction, managing recurring marketing tasks, and producing accurate deliverables while respecting brand guidelines and a strict no-generative-AI content policy. Previous experience in digital marketing execution or e-commerce marketing. Hands-on experience creating and preparing email marketing campaigns. Experience managing and optimizing advertising campaigns on Meta (Facebook and Instagram) and TikTok. Proficiency in Canva and the ability to adapt existing brand templates. Experience with Klaviyo for email marketing. Experience managing and updating e-commerce content through Shopify. Strong written English skills and excellent proofreading abilities. High attention to detail, reliability, and strong organizational skills. Ability to follow instructions and work effectively under the direction of a Marketing Director. Comfortable managing campaign deadlines and recurring responsibilities independently. Ability to follow brand guidelines and create all content without generative AI. Availability to work remotely for 30–40 hours per week, Monday through Friday, with flexible daily working hours subject to client approval. Ability to communicate effectively in English with international stakeholders. Additional experience that would be an advantage: Experience working with consumer brands, particularly in e-commerce. Familiarity with SMS marketing and customer lifecycle campaigns. Experience using Slack, Google Docs, and other Google Workspace tools. Familiarity with additional email and marketing campaign platforms. Advanced graphic design, coding, and specialized paid advertising management skills are not required. Benefits : Competitive contractor rates. Weekly payments. Flexible daily working hours, with a commitment of 30–40 hours per week. Free training and professional upskilling opportunities. Ongoing support and guidance throughout the engagement. Access to a supportive and active professional community. Opportunities to explore various open remote contractor roles. International work exposure through collaboration with businesses in developed markets, including the United States, United Kingdom, Canada, and Australia.