Director of Talent Acquisition

Accountabilities: Own and manage the end-to-end recruiting pipeline across all open positions, sourcing candidates through LinkedIn, Workable, job boards, online communities, referrals, and professional networks. Evaluate applicants for relevant competencies, potential red flags, and alignment with each role's requirements. Build and maintain a strong candidate pipeline through proactive outbound sourcing and inbound applicant management. Conduct first-round interviews, including for director-level positions, and manage structured assessments, Culture Index evaluations, and case studies. Review candidate submissions and deliver a consistent, professional experience throughout the hiring process, including for candidates who are not selected. Optimize sourcing channels based on performance and maintain ongoing talent shortlists for recurring, high-priority roles. Identify creative new sourcing strategies and engage with online communities where qualified candidates are active. Manage external recruiting agencies, ensuring submitted candidates follow the established evaluation process and contractual terms. Monitor and manage employer reputation across Glassdoor and Indeed, coordinate employee review initiatives, gather feedback, and address potential concerns. Produce complete weekly hiring pipeline reports by role and sourcing channel, tracking performance against key recruiting KPIs. Conduct reference checks, including phone-based reference checks for leadership candidates. Leverage AI tools, CRM systems, and documented standard operating procedures to automate administrative tasks and improve recruiting speed and effectiveness. Manage approximately 5–10 active roles simultaneously while maintaining a consistent and high-quality hiring process. Drive recruiting performance toward key targets, including filling roles in under 45 days, generating at least 250 qualified applicants per active role per week, and maintaining at least 15 completed candidate case studies per role per week. Support a strong candidate experience and help maintain an annual Glassdoor rating of at least 4.5, while monitoring Indeed performance. Requirements: 3–5+ years of full-cycle recruiting experience, ideally within remote-first or e-commerce organizations. Demonstrated success personally sourcing and closing challenging hires across marketing, operations, Amazon, e-commerce, product, and leadership functions. Agency recruiting experience is a strong advantage. Proven ability to manage multiple recruiting processes simultaneously without compromising candidate experience or hiring quality. Strong outbound sourcing skills and expert-level proficiency with LinkedIn and Workable. Experience conducting structured interviews, managing candidate case studies, and evaluating practical assessments. Confidence and strong on-camera presence, with the ability to represent an organization professionally and persuasively to prospective candidates. Creativity in identifying unconventional talent sources, particularly through online communities and specialized networks. Practical, everyday use of AI tools to improve recruiting productivity, supported by an understanding of how AI, CRM platforms, and documented SOPs can strengthen hiring processes. Experience building and maintaining recruiting workflows, systems, and reporting processes. Strong analytical skills and experience tracking hiring metrics, managing sourcing performance, and reporting against KPIs. Experience managing external recruiting agencies and holding partners accountable to established standards. Excellent written communication skills, including creating compelling job postings, personalized outreach, and clear candidate updates. Strong interpersonal skills, sound judgment, initiative, and the ability to work autonomously in a fast-paced environment. Benefits: Remote-first working environment. Flexible working hours. Paid time off and company holidays. Access to learning resources and professional development opportunities. Complimentary access to company products. Regular interaction and collaboration with senior leadership, including the CEO. Opportunity to join an established, family-founded, mission-driven organization with more than a decade of operating history.