Director of Product Management, Applications

Accountabilities: Product strategy and business performance Own the product strategy, roadmap, and execution across the applications portfolio, including credentialing, monitoring, provider tools, and applied AI initiatives. Make strategic investment and prioritization decisions that accelerate revenue growth, improve customer satisfaction, and support long-term profitability. Balance near-term business objectives with long-term product innovation, ensuring resources are allocated to the highest-impact opportunities. Identify opportunities to expand existing offerings and develop next-generation applications that address evolving customer and market needs. Portfolio innovation and applied AI Lead the development and evolution of customer-facing applications, ensuring products deliver measurable value and reliable performance. Drive applied AI investments that enhance credentialing workflows, improve operational accuracy, and increase productivity for customers and internal teams. Explore agentic systems and AI-powered experiences that simplify complex enterprise workflows and create differentiated product capabilities. Help prepare the organization for AI-first and agent-first product and go-to-market strategies. Partner with sales and business development teams to identify emerging opportunities, validate new offerings, and support product-led growth. Cross-functional leadership and execution Collaborate with engineering, design, operations, sales, customer success, and executive leadership to translate business priorities into effective product delivery. Establish clear product objectives, prioritization frameworks, decision-making processes, and operating rhythms that improve execution across teams. Raise standards for product discovery, communication, delivery quality, and cross-functional collaboration. Ensure product decisions reflect customer needs, commercial considerations, technical feasibility, and operational realities. Team development and organizational impact Lead, mentor, and develop product managers across the applications portfolio, helping them grow into effective and independent product leaders. Coach teams through both structured roadmap execution and ambiguous zero-to-one product development initiatives. Build a culture of accountability, curiosity, customer empathy, experimentation, and continuous learning. Strengthen product management practices to keep pace with rapidly evolving AI capabilities and changing industry expectations. Create scalable systems and processes that help product teams operate efficiently while maintaining high standards of quality and innovation. Requirements: Product leadership experience: At least 10 years of product management experience, including 5 or more years leading product teams, or equivalent founder experience scaling and managing teams. Strategic and commercial thinking: Demonstrated ability to connect product strategy with business outcomes, make effective investment trade-offs, and drive revenue growth, customer value, and profitability. Portfolio management: Experience owning complex product portfolios, setting roadmaps, prioritizing competing initiatives, and delivering products that support meaningful business objectives. Healthcare and B2B SaaS expertise: Experience in health technology, ideally with a strong understanding of provider data, credentialing, and related healthcare workflows in a B2B SaaS environment. Applied AI knowledge: A strong interest in AI-first product development, with the ability to identify practical applications of AI and agentic systems that improve workflows, productivity, and customer experiences. Product innovation: Experience developing new product offerings, navigating ambiguous zero-to-one initiatives, and adapting product strategy as markets and technologies evolve. Cross-functional leadership: Proven ability to partner effectively with engineering, design, sales, operations, customer success, and executive stakeholders to deliver high-quality outcomes. People management and mentorship: A track record of developing strong product teams, coaching senior product managers, and helping colleagues achieve significant professional growth. Operational excellence: Ability to build scalable processes, establish clear operating cadences, improve prioritization, and help teams execute efficiently in a changing environment. Communication and decision-making: Exceptional clarity in complex situations, strong written and verbal communication skills, sound judgment, and the ability to align stakeholders around strategic decisions. Adaptability and curiosity: A continuous learning mindset, willingness to experiment, openness to feedback, and the ability to translate new insights into practical product improvements. Relationship building: A strong record of building lasting professional relationships and earning trust through collaboration, integrity, and thoughtful leadership. Benefits: Health insurance: Health insurance coverage for employees in India. Statutory leave benefits: Access to applicable statutory leave entitlements. Additional wellness leave: Menstrual leave for women to support health and well-being. Employee well-being: A commitment to supporting employees' physical and mental health. Inclusive work environment: A culture that values diverse backgrounds, perspectives, and experiences. Transparent compensation culture: An emphasis on pay transparency and open, respectful compensation conversations. Leadership and growth opportunities: The opportunity to shape product strategy, lead experienced teams, and influence the evolution of AI-powered healthcare technology. Meaningful business impact: Ownership of a strategically important product portfolio with direct influence on customer value, operational efficiency, and business growth.