Digital Product Manager (Infrastructure as Code)

Accountabilities: Own and communicate the product vision, strategy, and roadmap for a defined Infrastructure as Code and Engineering as Code product area, aligning priorities with enterprise platform, security, and customer needs. Translate customer and engineering challenges into prioritized capabilities, epics, user stories, and acceptance criteria, managing delivery across multiple Agile release cycles. Lead product discovery, experimentation, and validation activities with infrastructure engineers, platform teams, operations, architects, security partners, and internal customers. Prioritize reusable, tested, and supported infrastructure capabilities that reduce manual handoffs and inconsistencies across infrastructure provisioning, configuration, security, operations, and recovery. Partner with engineering teams to evaluate and sequence solutions involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD pipelines, configuration management, and reusable infrastructure components. Define and monitor product performance metrics, including adoption, component reuse, delivery lead time, manual intervention, policy compliance, reliability, and recovery outcomes. Use customer feedback, product analytics, technical constraints, and business value to make transparent trade-offs and guide incremental product releases. Drive product adoption across teams with varying levels of engineering maturity through onboarding, documentation, demonstrations, feedback mechanisms, and continuous improvement. Influence product, engineering, and platform stakeholders across geographically distributed teams, building alignment around priorities and delivery outcomes. Coach and mentor less-experienced product management colleagues, sharing expertise and promoting effective product management practices. Requirements At least five years of experience in digital product management, including independent ownership and execution of product strategies and roadmaps across multiple release cycles. At least two years of experience coaching or mentoring product management colleagues and contributing expertise across a broader technology organization. Demonstrated product management experience in infrastructure, cloud computing, compute platforms, platform engineering, or Platform as a Service (PaaS). Practical knowledge of infrastructure automation and modern engineering practices, supported by product delivery experience involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD pipelines, configuration management, or reusable infrastructure components. Proven experience delivering products through multiple Agile release cycles. Hands-on experience with Jira, Azure DevOps, or equivalent tools for backlog management, prioritization, dependency tracking, and delivery monitoring. Strong experience defining user stories and acceptance criteria, guiding technical trade-offs, and collaborating with infrastructure, platform, operations, architecture, and security teams. Demonstrated ability to use product metrics and analytics to prioritize initiatives and improve product outcomes, including adoption, reuse, delivery speed, automation, reliability, control compliance, and customer experience. Strong strategic thinking, analytical capabilities, and stakeholder management skills. Excellent communication and collaboration skills, with the ability to influence cross-functional teams and communicate technical concepts clearly. Strong English communication skills to support regular collaboration with stakeholders across Canada. Preferred qualifications: Experience managing Infrastructure as Code, Engineering as Code, developer platform, or internal platform products in a large enterprise environment. Experience improving developer or infrastructure customer journeys through self-service workflows, reusable modules, policy-as-code, automated controls, or platform APIs. Familiarity with cloud platforms and infrastructure lifecycle practices, including resilience, disaster recovery, observability, security, and compliance. Experience in insurance, financial services, or another regulated industry delivering enterprise-scale software or platform solutions. Benefits Annual salary range: CAD $104,000–$154,000, depending on skills and experience. Fully remote work arrangement in Canada. Flexible work arrangements to support work-life balance. Employee discounts, including 15% off auto and property insurance, plus discounts on additional products and services. Home office equipment reimbursement of up to CAD $400 through the Good Office program. Student loan payment matching program for eligible government student loans. Comprehensive retirement savings program with employer-matched contributions. Annual wellness allowance to support health and well-being. Personal days. Tuition reimbursement to support ongoing professional development. Opportunities to participate in community initiatives, charitable partnerships, and employee volunteering.