Digital Merchandiser II

Accountabilities: Manage category merchandising: Own digital merchandising execution for an assigned product category, including promotional campaigns, seasonal events, product launches, and ongoing shopping experience improvements. Optimize digital customer journeys: Improve digital touchpoints across inbound channels, including email, search, and social media, to increase product discovery, engagement, and traffic. Drive performance through analytics: Use tools such as Adobe Analytics or Google Analytics to assess results, identify growth opportunities, and optimize key performance indicators. Improve product discoverability: Optimize product placement, category navigation, on-site search, and other website elements to make it easier for customers to find relevant products and complete purchases. Align merchandising with commercial priorities: Review forecasts and coordinate featured product selections with customer demand, vendor priorities, promotional calendars, and inventory availability. Monitor business performance: Track key e-commerce metrics, including traffic, conversion rates, average order value (AOV), and profitability, to evaluate merchandising effectiveness and recommend improvements. Collaborate cross-functionally: Partner with marketing, design, analytics, SEO, and other merchandising stakeholders to coordinate campaigns and deliver consistent, effective digital experiences. Support strategic initiatives: Contribute to broader merchandising projects, share insights with colleagues, and help develop and improve team processes, standards, and best practices. Maintain execution quality: Ensure merchandising activities, promotional content, and product information are accurate, timely, and aligned with business objectives. Requirements Professional experience: At least 2 years of experience in digital merchandising and 3 or more years of experience in e-commerce or marketing environments. Analytics proficiency: Experience using digital analytics platforms such as Adobe Analytics or Google Analytics to interpret performance data and identify actionable opportunities. Technical skills: Proficiency in Microsoft Excel and content management systems (CMS), with the ability to manage and optimize digital content and merchandising activities. E-commerce knowledge: Strong understanding of digital merchandising principles, online shopping behavior, product discoverability, conversion optimization, and customer experience. Commercial acumen: Familiarity with pricing strategies, profitability, product performance, and basic profit-and-loss (P&L) concepts. Performance measurement: Understanding of key digital performance indicators, including website traffic, conversion rates, average order value, and other relevant e-commerce metrics. Analytical thinking: Ability to interpret data, recognize trends, evaluate forecasts, and translate insights into practical merchandising recommendations. Attention to detail: Strong organizational skills and a commitment to maintaining accurate product information, promotional content, and digital experiences. Communication and collaboration: Excellent communication skills and the ability to work effectively with cross-functional teams, manage competing priorities, and contribute to shared objectives. Adaptability and initiative: A proactive mindset, sound judgment, and the ability to thrive in a fast-paced environment while taking ownership of projects and identifying opportunities for improvement. Continuous improvement: An interest in developing new skills, sharing knowledge, contributing to team development, and helping evolve digital merchandising best practices. Benefits Competitive compensation: Annual salary ranging from CAD $53,000 to $66,000 , depending on skills, experience, and qualifications. Remote-first work environment: Flexibility to work remotely, with opportunities for in-person collaboration at the Vancouver, British Columbia, head office for strategic, team-building, and social activities. Employee discounts: Access to exclusive employee discounts on a wide range of technology products and other merchandise from the first day of employment. Health and wellness: Access to health benefits and a wellness program designed to support employee well-being. Learning and development: Training programs to build new skills, strengthen existing capabilities, and support long-term career growth. Career progression: Opportunities to expand digital merchandising expertise, take on greater responsibility, and contribute to broader e-commerce initiatives. Inclusive culture: A supportive workplace that values diversity, inclusion, belonging, and individual contributions. Collaborative environment: Work with colleagues across merchandising, marketing, design, analytics, and SEO to deliver meaningful improvements to the online shopping experience. Technology retail exposure: Gain experience working with leading technology products, major brands, promotional campaigns, and evolving e-commerce trends.