Digital & AI Change Management Lead

Accountabilities: Lead organizational change management activities across digital transformation and AI initiatives, ensuring employees are prepared to adopt new technologies and processes. Develop and implement practical change management strategies and action plans that support faster adoption, effective utilization, and long-term sustainability of transformation initiatives. Partner with integrated supply chain, IT, and business teams to assess how digital and AI solutions impact employees, workflows, and existing operating models. Drive stakeholder alignment and leadership engagement to build support for transformation priorities and encourage successful organizational adoption. Design and coordinate communication, employee readiness, and change enablement initiatives to help teams understand and adapt to new ways of working. Identify potential adoption challenges, assess organizational impacts, and recommend solutions to address resistance and facilitate smooth transitions. Contribute to the development of standardized change management practices, tools, and methodologies that can be replicated across transformation programs. Use analytical thinking and professional expertise to support recommendations, influence stakeholders, and improve the effectiveness of change initiatives. Guide and support less experienced colleagues, facilitate consensus among stakeholders, and coordinate smaller projects with moderate resource requirements and risks. Requirements Master's degree from an accredited university, or a high school diploma/general education diploma combined with at least 6 years of relevant professional experience (United States-based qualification requirements). Demonstrated experience in change management, organizational transformation, human resources, learning and development, internal communications, operations, or a related discipline. Strong understanding of organizational change principles, stakeholder engagement, and employee adoption strategies. Experience supporting or leading projects and programs, including the ability to document, plan, initiate, coordinate, and execute transformation activities. Established project management skills, with the ability to manage priorities, resources, timelines, and deliverables effectively. Excellent written and verbal communication skills, including the ability to explain complex or sensitive information clearly to diverse audiences. Strong interpersonal, influencing, and leadership skills, with the ability to build relationships, gain stakeholder support, and facilitate consensus across cross-functional teams. Demonstrated analytical and problem-solving abilities, with sound judgment when addressing moderately complex operational and organizational challenges. Ability to work effectively in a global, highly matrixed environment and collaborate with stakeholders across different functions and levels of seniority. Adaptability, initiative, and an interest in developing expertise in digital transformation, artificial intelligence, and technology adoption. Must be legally authorized to work in the United States. Employment visa sponsorship is not available now or in the future. Benefits Competitive compensation package. Remote work opportunity. Professional development and career growth opportunities. Exposure to large-scale digital transformation and AI initiatives within a global business environment. Opportunity to collaborate with cross-functional and international teams. Challenging and impactful projects that contribute to organizational transformation and operational improvement. Supportive and inclusive work environment. Equal employment opportunities and a commitment to a diverse workforce. Relocation assistance is not provided.