Business Technology Partner

Accountabilities:: Serve as a trusted technology advisor and strategic partner to business leaders, developing a thorough understanding of their priorities, operational models, challenges and future requirements. Translate business objectives into technology strategies, roadmaps, technical requirements, use cases and scalable solutions aligned with organizational goals. Identify opportunities to improve business performance through technology, data, AI, automation, digital transformation and process optimization. Design, develop, configure, test and support Salesforce solutions, including workflows, automation, integrations, reporting, dashboards, data models, security and custom development. Rapidly assess emerging technologies and platforms, building proofs of concept, prototypes and pilot solutions to validate feasibility and demonstrate potential business value. Evaluate proof-of-concept results, document findings and provide recommendations to support technology investment and implementation decisions. Facilitate collaboration across Technology, business functions, Quality, Regulatory, Legal, Finance and other stakeholders to align priorities, requirements, timelines, governance and delivery expectations. Support the planning and prioritization of technology initiatives based on strategic value, business impact, risks, complexity, dependencies and available resources. Monitor technology initiatives and portfolio performance, maintaining visibility into milestones, progress, dependencies, delivery risks and measurable outcomes. Ensure technology solutions meet enterprise requirements for scalability, system integration, data management, security, privacy, regulatory compliance and long-term operational support. Communicate technology strategies, project roadmaps, progress updates, risks and recommendations clearly to technical teams, business stakeholders and executive leadership. Drive the successful adoption and utilization of new technology capabilities, ensuring solutions generate measurable improvements in productivity, operational efficiency, cost savings and business scalability. Requirements: Bachelor's degree in Information Technology, Computer Science, Business, Engineering or a related discipline. At least 5 years of professional experience in technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development or a related field. Hands-on experience with Salesforce development and administration, including solution design, configuration, automation, security, data modeling, reporting, integrations, APIs and deployment practices. Demonstrated ability to rapidly learn new platforms, develop prototypes and proofs of concept, evaluate technical outcomes and translate successful solutions into scalable, secure and maintainable implementations. Proven experience partnering with business leaders to understand strategic objectives and translate business needs into technology roadmaps, actionable requirements and measurable results. Strong understanding of enterprise systems, integrations, data architecture, digital capabilities, business operations and technology investment considerations. Ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks and decisions in a dynamic, fast-paced environment. Excellent analytical, problem-solving and critical-thinking skills, with the ability to identify opportunities and develop practical technology solutions. Strong communication, relationship-building, influencing and cross-functional collaboration skills. Ability to explain complex technology concepts, technical risks and implementation tradeoffs in clear business terms. Strong organizational skills and the ability to translate strategic objectives into structured plans, priorities and deliverables. Preferred Qualifications: Previous experience in technology business partnering, IT strategy, enterprise technology or digital transformation within healthcare, medical devices, life sciences or another regulated industry. Salesforce Platform Developer I, Platform App Builder, Salesforce Administrator or equivalent certification. Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud or other relevant industry-specific solutions. Familiarity with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms and other enterprise technologies. Experience with healthcare operations and revenue cycle management platforms such as NikoHealth and Brightree. Familiarity with telephony and contact center platforms such as Dialpad and Twilio, including integrations with enterprise systems. Experience identifying, developing and implementing AI-powered or automation solutions, from initial opportunity assessment through deployment and adoption. Experience preparing technology business cases, investment proposals and multi-year technology roadmaps. Familiarity with Agile, product management, project management, DevOps and business process improvement methodologies. Experience managing technology vendors, external consultants and third-party implementation partners. Previous involvement in enterprise system implementations or major technology transformation programs. Knowledge of change management practices and strategies for driving user adoption of new technology capabilities. MBA, Master's degree or relevant certification in technology, project management, product management or business analysis. Benefits: Annual base salary: $130,000–$160,000. Eligibility for an annual performance-based bonus. Fully remote working arrangement within the United States. Opportunity to work at the intersection of healthcare, medical technology and digital innovation. Significant exposure to strategic technology initiatives and direct collaboration with business and technology leadership. Opportunity to influence enterprise technology roadmaps, evaluate emerging platforms and drive meaningful digital transformation. Hands-on involvement in Salesforce development, AI, automation and enterprise technology integration. Opportunity to contribute to innovative medical technology solutions designed to improve the lives of people living with chronic neurological conditions.