ApplySarthiTrust & Safety Associate
ZipRecruiter
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
957 open safety roles across 138 companies are on ApplySarthi right now, most of them in Bengaluru (33), Delhi NCR (18), Mumbai (11).
- Safety Specialist I, Workplace Health and Safety (WHS), WHS FieldAmazon
- Senior GenAI Safety Researcher: Frontier RiskJobgether
- Principal Research Scientist - AI SafetyFaculty
- Staff Data Scientist, Trust & SafetyVinteden
- Head, US Patient SafetyRoche
What safety roles keep asking for: Excel (14%) — counted across their open postings here.
Android jobs · Excel jobs · iOS jobs
ZipRecruiter has 68 open roles listed here.
- Engineering Manager, Big Data, Job Understanding
- Engineering Manager, Big Data, Job Understanding
- Engineering Manager, Big Data, Job Understanding
- Engineering Manager, Big Data, Job Understanding
- Engineering Manager, Big Data, Job Understanding
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for safety roles keep coming back to Excel. Practise those questions before you sit with ZipRecruiter.
Questions you are likely to be asked
- Why do you want to join ZipRecruiter?
- What is your experience with Android? Tell me one thing you learned the hard way.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
- Where do you want to be in three years?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Trust & Safety Associate at ZipRecruiter interview free →We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary:
As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a critical part of the team that ensures every job on ZipRecruiter is legitimate and every employer is verified. Your work directly impacts the safety and success of millions of job seekers, safeguarding them from fraud and helping us fulfill our mission. If you are a detail-oriented investigator with a passion for doing the right thing, this role is for you.
The target start date for this role is 9/14/2026.
Responsibilities:
- Protect Our Users: Investigate potential fraud, account takeovers, and policy violations to maintain a safe and reliable platform.
- Verify and Validate: Proactively connect with new employers via phone (inbound and outbound) and email to verify their accounts, ensuring a high-quality experience from the start.
- Uphold Quality Standards: Meticulously review job advertisements to ensure they comply with our guidelines and protect the integrity of the job seeker experience.
- Stay Ahead of Threats: Analyze and identify emerging scam trends, collaborating with the team to adapt and evolve our prevention strategies.
- Drive Improvement: Help refine and optimize our safety protocols and validation procedures, making our team more effective and efficient.
- Serve as an Expert: Provide interdepartmental support on account validation and act as a point of contact for user-reported concerns, handling sensitive issues with empathy and professionalism.
Qualifications:
- High school diploma or GED.
- 1-2 years of experience in a customer service, support, or client-facing role.
- Ability to attend mandatory in-office training sessions in our Phoenix, AZ office.
- 1-2 years of experience in fraud detection, compliance, content moderation, or a similar Trust & Safety role.
- A sharp eye for detail and a passion for investigation and problem-solving.
- Excellent time management and organizational skills; you can handle multiple complex tasks without missing a beat.
- A collaborative and positive mindset with a strong commitment to team success.
- Exceptional communication skills, with an ability to build rapport with customers and colleagues.
- A growth mindset with an eagerness to learn, listen patiently, and implement feedback.
- Proficiency with MS Office Suite (Word, Excel) or Google Workspace.
As part of our team you’ll enjoy:
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
The US base pay for this full-time position is $21.00/hr USD.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice
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Listed on greenhouse · posted 2026-08-13. ApplySarthi collects openings and links to application pages; the role is advertised by ZipRecruiter, not by us.