Strategic Inside Sales Representative [AMS market shift: 3:30pm - 12:30am]

About the Role:

You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. We’re looking for a driven, curious, and Strategic Inside Sales Representative to join our Commercial Sales organization at Wrike. In this role, you’ll engage with prospects and customers across high‑value accounts, build strong relationships, and uncover new opportunities to expand Wrike’s footprint. If you thrive in a fast‑paced environment, enjoy solving complex customer challenges, and love collaborating with a high‑performing team, we’d love to meet you.

As part of our Prague co‑location strategy, this role follows a 3‑day in‑office schedule. Being together accelerates learning, strengthens collaboration, and helps us build a consistent, high‑impact sales motion across the team.

Team Dynamics:

As a Strategic ISR, you’ll manage a defined set of enterprise accounts, partnering closely with Account Executives to drive pipeline and achieve shared booking targets. You’ll balance inbound engagement with proactive outbound prospecting, identifying customer pain points and positioning Wrike as the solution that helps teams work more efficiently and effectively.

This role sits at the intersection of sales strategy, customer insight, and execution. You’ll be expected to understand complex customer environments, tailor your outreach, and contribute to account‑level planning. You’ll join a collaborative, co‑located team that values curiosity, resilience, and continuous improvement — and where will matters just as much as skill.

Your Impact:

• Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both
• Deep understanding customer/prospect needs and spot opportunities to expand Wrike within existing accounts.
• Research competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling
• Identify new prospects within targeted accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities
• Collaborate with Strategic Account Executives to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts
• Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike
• Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account
• Leverage outbounding and AI tools (ie: Lusha, Sales Navigator, SalesLoft, Regie) to create a strategic list of potential prospects to target outreach
• Proactively build knowledge of the product, new feature releases, changes in market trends and competitors landscape to improve engagement
• Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling

Your Qualifications: 

• Fluency in English
• 2+ years of successful sales experience (Tech/SaaS Preferred)
• Stronger business acumen: to interpret business models, workflows, and operational challenges to identify expansion paths that aren’t obvious.
• Account strategy skills: understanding complex account structures, buying committees, and multi‑stakeholder dynamics — not just surface‑level prospecting.
• Executive‑ready communication: comfortable engaging senior stakeholders and articulating value in a strategic, business‑outcome‑focused way.
• You will stand out with:
• Experience handling the full sales cycle from qualification to close
• Experience handling customer relationships and using those relationships to expand business
• Experience with solution selling
• Outbound sales calling experience
• Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
• Ability to conduct end-user demonstrations over video conferencing/zoom