ApplySarthiStrategic Capacity Planning Specialist
Stripe
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
179 open capacity roles across 52 companies are on ApplySarthi right now, most of them in Bengaluru (8), Hyderabad (5), Mumbai (3).
- Construction Director, Data Centre Capacity DeliveryAmazon Corporate Services Pty Ltd
- Analista de Planejamento de Atendimento Pleno – Capacity & ForecastExperian
- Sr. Manager, Capacity EngineeringPinterest
- Senior Capacity Delivery Reliability Planner , AWS Infra Supply ChainAmazon Data Services, Inc.
- Software Development Engineer II, FBA Capacity and Inventory Health ManagementADCI - Karnataka · bengaluru
What capacity roles keep asking for: AWS (40%), Supply chain (23%), SQL (19%), Excel (15%), Python (15%), Stakeholder management (15%) — counted across their open postings here.
Stripe has 701 open roles listed here.
- Head of Sales, Indiabengaluru
- Legal Operations Team Leadbengaluru
- Partner Solutions Engineer, Ecosystem
- Offensive Security Engineer
- Account Executive, Product - Local Payment Methods
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for capacity roles keep coming back to AWS, Supply chain, SQL, Excel. Practise those questions before you sit with Stripe.
Questions you are likely to be asked
- Why do you want to join Stripe?
- What is your experience with SQL? Tell me one thing you learned the hard way.
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Strategic Capacity Planning Specialist at Stripe interview free →Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe is building tools to help our users create and scale their businesses, and grow the GDP of the internet. The Workforce Management team at Stripe helps manage our growing support operations network of both internal and external resources by consulting on operational change initiatives, modeling support requirements, and managing workload and resource allocations for an optimal user experience.
What you’ll do
As a Strategic Capacity Planning Specialist, you will play a key role in designing and maintaining capacity planning models for one of our key user support or risk verticals, with a focus on user experience, budget, utilization, and speed of answer to our users' queries. You will operate in a fast-paced and energizing environment surrounded by top talent, where resilience and openness to feedback will be key to success.
Responsibilities
- Develop and maintain capacity planning models to forecast resource requirements.
- Leverage forecasting techniques to analyze historical data and market trends, predicting future capacity needs and enabling informed planning decisions.
- Evaluate potential risks and opportunities regarding model inputs to inform planning decisions.
- Monitor performance against planned capacity levels and adjust plans as needed, while holding stakeholders accountable for the accuracy of plan inputs.
- Collaborate with the vendor delivery team and stakeholders to gather information and align planning efforts with Stripe's business goals.
- Integrate data from multiple SQL databases to automate reporting processes and streamline data collection for capacity planning and forecasting purposes.
- Communicate planning results and recommendations to senior leadership and stakeholders.
- Serve as a strategic partner in our intake process, providing subject-matter expertise for any requests affecting resourcing.
- Analyze production or service delivery data to determine utilization rates and identify areas for improvement.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- A Bachelor's degree in Statistics, Mathematics, Data Analytics, Computer Science, Business, or Economics
- 7+ years of experience in capacity planning for medium to large organizations, as well as workforce management for internal and outsourced workforces (BPO)
- Strong SQL skills, with experience in data integration and automation for process optimization, alongside knowledge of Tableau or comparable tools to perform data analysis independently
- Excellent communication and presentation skills
- Deep understanding of outsourcing practices
Preferred qualifications
- Financial/budgeting background
- Knowledge of WFM tools
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
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Listed on greenhouse · posted 2026-09-02. ApplySarthi collects openings and links to application pages; the role is advertised by Stripe, not by us.