Strategic Account Director (West)
Attentive
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This role on the market
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What director roles keep asking for: Stakeholder management (25%), SaaS (12%) — counted across their open postings here.
Account management jobs · Customer success jobs · SaaS jobs
Attentive has 30 open roles listed here.
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- Lead Product Manager, Marketing Agent (Cross-Platform)
- Senior Strategic Partner Development Manager
- VP, Strategy and Operations
- Senior Paid Social Specialist
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for director roles keep coming back to Stakeholder management, SaaS. Practise those questions before you sit with Attentive.
Questions you are likely to be asked
- Why do you want to join Attentive?
- What is your experience with Account management? Tell me one thing you learned the hard way.
- Where do you want to be in three years?
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
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Practise the Strategic Account Director (West) at Attentive interview free →About the Role
As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.
You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals.
What You'll Accomplish
- Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
- Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
- Provide timely and accurate weekly forecasts
- Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
- Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
- Manage customer inquiries related to commercial aspects of their Attentive agreement
- Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams
Your Expertise
- 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
- Experience selling Email is strongly preferred
- Experience working in a SaaS, MarTech, AdTech or startup preferred
- Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
- Demonstrated strong competency around objection handling and creating alignment around product price / value
- Analytical account development strategy, using data to find opportunities and prove value
- Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
- Entrepreneurial mindset and desire to define processes and build strategy
- Demonstrated experience consistently meeting and exceeding quota, with references
- Willingness to travel (up to 25%)
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
For US based applicants:
- The US base salary range for this full-time position is $150,000 - $180,000 annually + commission + equity + benefits
- Our salary ranges are determined by role, level and location
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Listed on greenhouse · posted 2026-07-30. ApplySarthi collects openings and links to application pages; the role is advertised by Attentive, not by us.