Strategic Account Associate, Medical Communications

As a Strategic Account Associate, you will support and help manage strategic client accounts while partnering closely with Strategic Account Managers and/or Strategic Account Directors. You will contribute to strategic planning, manage day-to-day client communications, and help ensure work is delivered on time, on budget, and aligned with client goals.

In this role, you will help develop annual strategic and tactical plans, oversee project execution, and proactively identify opportunities to enhance client success. You will also support account financial management by assisting with scoping, budgeting, forecasting, and monitoring team efficiency. Over time, SAAs are expected to increase ownership of client relationships and play an integral role in driving account growth and client advocacy.

Key Responsibilities

Client Strategy & Relationship Management

• Serve as day-to-day client contact on assigned accounts, in partnership with senior account leadership
• Develop a strong understanding of clients’ business goals, challenges, and strategic priorities
• Help translate client vision into actionable plans and high-quality deliverables
• Contribute to annual strategic and tactical plans, brand plans, and project-level planning
• Build trust with clients through strong communication, responsiveness, and strategic thinking
• Proactively offer ideas and recommendations to improve brand performance and client engagement

Account & Business Management

• Support scoping of work, development of budgets, and ongoing management of account finances
• Monitor budgets and team efficiency to ensure work is delivered within scope; help flag when requests are out of scope
• Assist with forecasting planned work and resources; flag risks or changes to leadership
• Identify potential growth opportunities and new business ideas and share with the account team

Cross-Functional Leadership & Execution

• Partner with program management to develop project briefs and lead or support kickoff meetings
• Coordinate internal teams to ensure alignment on strategy, timelines, and client expectations
• Support quality of deliverables by reviewing for accuracy and readiness before client delivery, while collaborating with senior account team members on final approval
• Help manage workload and prioritization to keep projects moving and self and team members billable
• Participate in, and at times lead, client meetings, status calls, and planning calls with healthcare professionals
• Flag team issues and provide details to support difficult conversations related to timelines, budgets, and feedback

Professional Development & Industry Awareness

• Stay current on industry trends, scientific developments, and competitive landscapes relevant to clients
• Continuously build strategic, financial, and client management skills
• Act as a strong ambassador for Precision AQ internally and externally

Additional Responsibilities

• Stay abreast of developments (eg, science, competitors, regulations) in clients’ industries
• Keep honing marketing and strategy expertise to better serve clients and Precision AQ
• Network and connect to grow your influence and add value

Support of the Strategic Account Director or Strategic Account Manager may include tasks, such as: assisting in the preparation of annual strategic/tactical plans for clients and Precision AQ, addressing ad hoc client requests and needs, reviewing and finalizing materials for distribution to the client or other external parties, participating in and/or leading calls with clients or healthcare practitioners, preparing content as necessary to fulfill client requirements, traveling to and attending and supporting live meetings with clients and/or healthcare practitioners, and more. The day-to-day activities of a SAA will vary greatly depending on client needs, account size, product status, and Precision AQ needs.

Desired Skills

We seek highly motivated people with outstanding professional credentials, business accomplishment, and leadership. In addition, we place high value on relevant personal qualities: resourcefulness, tenacity, independence, energy, and self-confidence.

Qualifications

• Minimum required: Bachelor’s degree required
• Other Required: At least 1-year account management experience within the medical communications or related industry
• Preferred: Advanced degree (PhD, MD, or PharmD) in life sciences, pharmacy, medicine, and/or advanced degree in management, marketing, or business preferred

Skills

• PowerPoint design proficiency
• Strong strategic and analytical background
• Strong desire to learn in a fast-paced environment
• Strong communication and presentation skills