Staff Product Designer, Merchant Marketing

About the Team

At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver.

As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day.

About the Role

At DoorDash, we’re redefining what it means to be a designer. We’re building a team of makers, builders, and doers. Over the past decade, “web designer” evolved into “product designer” as the scope expanded. Now, that shift is happening again — LLMs are broadening the role further, pushing design toward both strategic thinking and direct execution. As a Staff Product Designer, you’ll help lead this evolution: not only practicing build-first design, but scaling it across people, processes, and systems.

In this role, you’ll join the Ads & Promos Design team — one of DoorDash’s fastest-growing businesses — owning end-to-end campaign experience design and shaping the strategic vision for our marketing tooling system. This platform powers both SMB and enterprise restaurants across DoorDash’s global markets and connects local businesses with over 40 million consumers globally.

Your impact will span both team effectiveness and business growth. You’ll increase team velocity and autonomy by building reusable workflows, shared tools, and decision frameworks that enable designers to operate at a higher level with less coordination overhead. In parallel, you’ll drive measurable business outcomes by unlocking faster experimentation, shorter iteration cycles, and higher-quality execution across your team and adjacent teams.

This role can be based in New York City, San Francisco, or Seattle and reports to the Design Manager for Ads & Promotions (Restaurant Experience Team). We follow a hybrid model: 1–2 days per week in a Design Hub, with the remainder remote. 

You're excited about this opportunity because you will…

• Define projects with a clear point of view, writing briefs that synthesize customer insights and business goals into actionable roadmaps
• Bring clarity to ambiguous, cross-team problems and turn them into work that ships; drive prioritization and make thoughtful tradeoffs between quality, speed, and impact
• Lead projects from concept through execution, staying close during iteration to ensure high-quality outcomes; deliver high-fidelity designs and production-ready prototypes that set the standard for craft
• Design across systems and workflows, contributing to shared tools (e.g., prompt libraries, component generators, workflow automations) that improve team productivity
• Mentor peers on responsible AI usage and contribute reusable frameworks that scale beyond your team
• Build strong cross-functional relationships and influence roadmaps through evidence-based thinking and tangible prototypes
• Multiply team impact through mentorship, recruiting, and inclusive practices

We're excited about you because… 

• You have a portfolio demonstrating craft excellence, systems thinking, and leadership through influence
• You use data to inform decisions, prioritize effectively, and deliver high-impact outcomes
• You’re comfortable working in code and with LLM-powered tools, prototyping in production, and contributing to implementation when needed
• You design and build solutions that scale across teams and workflows
• You thrive in ambiguity and create clarity through shipped work—not just presentations
• Develop AI-assisted or LLM-powered workflows that support component creation, documentation, evaluation, automation, and broader design system scalability.
• Produce clear design specifications, system documentation, governance artifacts, and reusable implementation guidance so that cross-functional teams can build, maintain, and extend completed work.
• Balance user needs, accessibility standards, business goals, and technical constraints in order to create feasible, polished, and scalable digital experiences.
• Analyze product usage, workflow effectiveness, and user feedback to iterate on launched designs and improve metrics such as efficiency, consistency, conversion, retention, and customer satisfaction.