Staff Platform Engineer

About Reltio

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

About The Team

The Reltio TechOps team is committed to delivering best-in-class DevSecOps capabilities and developer experience. You will be responsible for helping the company scale its cloud-based services through refining our internal platform, with a heavy focus on automation, and continuous delivery.

Help TechOps to set time-bound, clear, and concise maturity and strategic goals and execute against the strategy to improve developer experience and level up DevSecOps maturity.

What Is Exciting About This Opportunity

• Dynamic pace and opportunity to work with the hottest technology, K8S CI/CD, and infrastructure-as-code tools in AWS, GCP, and Azure.
• Be a key participant in implementing tools and strategies used to revolutionize Reltio’s internal infrastructure platform.
• Reltio’s product roadmap is targeted directly towards AI enablement for enterprise customers. Reltio is committed to AI-enabled tooling and processes.
• Exposure to challenging problems in blending MDM and Big Data worlds with a focus on cost efficiency, reliability, and availability.
• Have the opportunity to bring new automated approaches to scalability, capacity management, cost optimization, and elasticity.

Position Overview

Staff Platform Engineer/SME in infrastructure, security management, and services for Reltio cloud services - MDM, RIQ, RDM, and other services or components that create the foundation of the core Reltio Product line. Platform Engineering is the first line of investigation and troubleshooting of the service reliability issues pertaining to DevSecOps.

Key Responsibilities

• Design, implement, and manage infrastructure as code (IaC) solutions using tools like Crossplane, Terraform, and Helm Charts to provision and manage cloud resources.
• Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities.
• Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases.
• Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability.
• Design zero-downtime maintenance strategies for fleets of Kubernetes clusters and cloud resources.
• Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows.
• Mentor junior platform engineers, providing guidance, mentorship, and support to foster their growth and development.
• Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies.
• Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure.
• Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity.
• Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization.
• Eliminate toil through the automation of existing processes with modern tooling, including AI tools and agentic workflows.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
• 8+ years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Proficiency with declarative management tools such as Terraform, Crossplane, or CloudFormation.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience in scripting and programming languages such as Go, Python, or Bash.
• Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
• Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Proven track record of driving process improvements and implementing best practices in DevOps methodologies.

Preferred Qualifications:

• Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry.
• Knowledge of security best practices and compliance requirements in cloud environments.
• Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.