Solutions Engineer, Canada

About the Role:

Glean is seeking a Solutions Engineer to help enterprise customers in Canada connect complex business and technical challenges to practical outcomes with Glean. You will partner with Account Executives across the sales cycle, leading discovery, tailored demonstrations, technical evaluations, security conversations, and business-value discussions.

You will:

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles, including executive stakeholders.
• Lead technical discovery with customers to understand business goals, workflows, technical requirements, stakeholders, and success criteria.
• Create and demonstrate tailored customer environments based on industry, line of business, and customer use cases.
• Plan and manage technical proofs of concept (POCs), aligning scope, success criteria, and next steps with customers.
• Lead customer-facing technical discussions, including security conversations, to address questions and build confidence in Glean’s security posture.
• Work cross-functionally with Product and Engineering to relay customer feedback, support customer requests, and represent the voice of the customer.
• Develop ROI analyses, business cases, and presentations that connect technical fit to customer outcomes.

About you:

• 5+ years of experience in Sales Engineering, Solutions Engineering, or Solutions Consulting at a SaaS company.
• Bachelor’s degree in Computer Science or a related field.
• Demonstrated experience partnering with Account Executives on technical sales cycles with enterprise customers.
• A consultative approach to solving customer business challenges, with a track record of addressing technical and security objections.
• Familiarity with at least one major cloud environment (GCP, AWS, or Azure).
• Proficiency in Python or Java.
• Ability to configure, monitor, and maintain API-based integrations.
• Excellent written and verbal communication skills.
• A motivated, self-starting approach and the ability to thrive in a fast-paced, collaborative team environment.

Location:

• This role is remote and must be based in Canada.

Compensation & Benefits:

The standard on-target earnings (OTE) range for this position is $145,000–$220,000 annually (USD). Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. 

When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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