Software Engineer II - XMD

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Engineer II - XMD

Why We Have This Role

Qualtrics is seeking a Software Engineer II to join our XM Directory (XMD) Engineering team in our Seattle office. If you have a Bachelor’s degree, have 2+ years of software engineering experience, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

You should love building simple solutions to solve hard customer problems and designing systems in an agile environment to withstand hyper growth.

How You’ll Find Success 

• Ability to create trust in customers and teams through thorough communication
• Strong level of curiosity
• Takes initiative and shows scrappiness in getting things done, and asks for help early when blocked
• Proven ability to work well in teams - partnering with managers, cross-functional teams, and teammates
• Takes an analytical mindset to approach problems and find solutions
• Shows a desire to learn new skills and grow in the role

How You’ll Grow 

• Deepen your skills in building scalable, fast, robust, and simple SaaS solutions
• Expand your experience with distributed systems, containerization, and databases
• Grow from owning components to contributing to larger technical designs
• Learn from senior engineers, tech-ops, and product managers
• Take on mentoring opportunities with new teammates and interns

Things You’ll Do

• Build scalable, reliable backend services and web interfaces to solve customer problems
• Implement new features and optimize existing ones to improve performance
• Own well-scoped features and components, from design through delivery
• Work with senior engineers to clarify requirements and contribute to technical designs
• Use AI-assisted tools to move faster, and take responsibility for the correctness, security, and performance of what you ship
• Write well-tested code, and give and receive feedback in code reviews
• Work with product, design, and other XMD teams, and join daily stand-ups to deliver value to customers
• Share what you learn and help improve engineering practices on your team

What We’re Looking For On Your Resume

• Bachelor’s degree in Computer Science or a related field
• 2+ years working in a software engineering position (full-stack or backend)
• Solid algorithms, data structures, and coding fundamentals
• Has worked with design and product teams to understand needs and turn them into end-user features
• Has contributed to scalable, fast, robust web-based solutions that solve complex business problems
• Exposure to web infrastructure and distributed systems
• Experience with continuous delivery, git, test automation, and build/deploy systems

What You Should Know About This Team

Every great experience starts with knowing who you’re talking to. XM Directory is where that knowledge lives. When a customer, employee, or other stakeholder interacts with a company, XM Directory can capture it and remember it. Over time, those moments add up to living profiles that show what people like, what they need, and how every interaction makes them feel. That experience context helps close the Experience Gap, the distance between what people expect and what companies deliver, and it lets AI, including our Experience Agents, act in the moments that matter. As Qualtrics builds its next-generation XM Data & AI Platform, you’ll work on the data layer it depends on.

Behind that is an engineering team solving big-data problems: storage systems built to hold stakeholder data at scale, and computation and serving layers that make it fast and useful the moment someone needs it. When AI is acting inside a live customer moment, that data has to be fresh, accurate, and fast to reach. We pick the right tool for each job from a broad toolkit of open source and industry-proven technologies, including Elasticsearch, AWS DynamoDB, AWS Kinesis, Redis, and more.

As a Software Engineer II on the XMD team, you’ll apply your engineering experience to meaningful problems in distributed systems and data infrastructure, collaborate closely with senior engineers, and help build the data foundation that AI-powered experiences depend on.

Our Team’s Favorite Perks and Benefits

• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• Variable allowances for wellness, meals, transportation, and more.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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