Senior Technical Program Manager - Infrastructure

About the Role

We are seeking an accomplished, highly self-driven Senior Technical Program Manager to lead programs supporting Rubrik IT's Global Infrastructure and Platform Services (GIPS) organization. Sitting in the central IT PMO, you will own planning and delivery of high-impact, cross-functional programs across Infrastructure Engineering, Cloud Platform, Cloud Operations, Network Infrastructure, and Enterprise Identity, etc. You will provide visible leadership, accountability, and governance from intake and prioritization through execution, go-live, and post-implementation optimization.

The ideal candidate is a hands-on technical program manager with a proven track record delivering complex infrastructure and cloud programs, with deep understanding of Infrastructure, Cloud, SRE and related domains, and also have exceptional communication and collaboration skills to partner effectively with cross functional teams in different geo-locations.

What You'll Do

Program Strategy, Delivery & Execution

• Execute the program roadmap for GIPS domains, aligned with organizational objectives and security requirements.
• Lead multiple concurrent, complex programs across domains such as Infrastructure Engineering, Cloud Platform, Cloud Operations, Network Infrastructure, and Enterprise Identity.
• Translate infrastructure and platform goals (reliability, scalability, security posture, cost efficiency, developer and employee experience) into clear program charters, success metrics, and implementation plans.
• Establish program governance, including cadence, forums, decision-making, risk and issue management, and scope control.
• Own the full program lifecycle, from scoping, design, and planning through execution, testing, deployment, and post-go-live optimization.
• Create and own the program plan, including cross-functional deliverables. Negotiate alignment on scope, schedule, and resources with stakeholders, and proactively identify risks and interdependencies to drive mitigations and trade-off decisions.

Stakeholders Communication & Engagement

• Communicate program status, risks, decisions, and outcomes clearly to both technical and non-technical audiences, including senior leadership.
• Drive structured stakeholder engagement through steering committees, executive readouts, business reviews, regular project meetings, and daily stand-ups.
• Track budgets and spend across programs, providing forecasts, variances, and cost-saving opportunities.
• Manage third-party hardware, software, and service vendors to ensure delivery against contracted scope, service levels, and timelines.
• Champion best practices in program management, ITIL processes, and infrastructure lifecycle management, and identify efficiency gains through automation and process improvement.

Cross-Functional Collaboration

Act as a strategic partner to GIPS domain leaders and work closely with cross-functional teams, including:

• IT Teams: Partner with the GIPS sub-domain teams and other teams across IT for seamless delivery.
• Information Security (InfoSec): Embed security best practices and ensure compliance with security policies.
• Engineering (R&D): Collaborate on infrastructure requirements for product development and scalable solutions.

Experience You'll Need

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field (or equivalent experience).
• 8+ years of progressive experience in technical program or project management, including at least 5 years delivering infrastructure, cloud, or platform programs.
• Solid background in infrastructure, cloud platforms, or related areas, demonstrated by either hands-on experience in a related technical role or a long track record as a program manager in these domains.
• Proven experience with Agile, Scrum, and hybrid delivery models, and with tools such as Jira, Confluence, or similar.
• Proven track record of establishing program governance and driving complex programs to completion in fast-paced environments.
• Strong analytical and problem-solving skills, with the ability to define business cases and make data-driven decisions.
• Hands-on proficiency with generative AI tools (e.g. Claude, Gemini, ChatGPT) to automate program documentation, risk analysis, and executive reporting, and a track record of integrating AI tools into daily program management.
• Proficiency with Google Workspace (Docs, Sheets, Slides, Drive).

Preferred Qualifications

• Formal program management certifications (e.g., PMP, PMI-ACP, PRINCE2, SAFe, Certified Scrum Master).
• Master's degree.
• Experience in high-growth technology or SaaS companies.
• Experience with security and compliance practices in infrastructure programs.