ApplySarthi

Senior Support Engineer - Security Products

Fastly

Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.

Got this interview? Our apps help you get the job.

Prep SarthiFree 7-min demoPractise this interview with an AI interviewer, out loud.Unlimited mocks · ₹99/month →Live Sarthi30 min free demoAnswer hints during the real call, hidden from supported screen sharing.Unlimited interviews · ₹99/2 days · Windows →

Skills named in this job

Read from the description itself, not inferred.

This role on the market

2,851 open security roles across 372 companies are on ApplySarthi right now, most of them in Bengaluru (119), Pune (26), Hyderabad (26).

What security roles keep asking for: AWS (29%), Python (27%), SIEM (14%), CI/CD (13%), GCP (13%) — counted across their open postings here.

Support Engineer jobs in India · Remote Support Engineer jobs · Ansible jobs · Docker jobs · Go jobs · Kubernetes jobs

Fastly has 43 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for security roles keep coming back to AWS, Python, SIEM, CI/CD. Practise those questions before you sit with Fastly.

Questions you are likely to be asked

  1. Why do you want to join Fastly?
  2. What is your experience with Observability? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Senior Support Engineer - Security Products at Fastly interview free →

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Senior Support Engineer - Security Products

Within Fastly's broader Customer Experience organization, the Security Product Support (SPS) team operates as a specialized unit dedicated to our security portfolio. We are the definitive technical experts safeguarding our customers' most critical web applications and APIs. Our core focus is providing deep, architectural-level support and implementation guidance for Fastly’s comprehensive security suite, including Next-Gen WAF, Bot Management, and DDoS mitigation. The SPS team acts as the vital bridge between standard support operations and Product Engineering. We don't just troubleshoot; we act as technical multipliers who build automation, replicate complex environments, and drive continuous product improvement to ensure our platform scales securely.

 

About the role

Fastly is seeking a Tier III Engineer to join our Security Product Support (SPS) team. In this role, you are the definitive escalation point for the most complex, high-stakes customer security issues. You will provide deep technical expertise for Fastly's complete security product suite, including Next-Gen WAF (On-Prem, Edge, Cloud), Bot Management, and product-level DDoS Protection.

Operating as a technical multiplier, you will bridge standard support operations and Product Engineering. You are expected to go beyond reactive troubleshooting by building internal tooling, driving automation, replicating complex customer environments, and translating security challenges into actionable insights for our Product teams. If you thrive on solving deep technical integrations and elevating the technical baseline of a global support organization, this role is for you.

 

What You'll Do:

 

What We're Looking For: 

 

We’ll be super impressed if you have experience in any of these:

 

Work Hours: 

This position supports our global 24/7 operations. Working schedules are:

Hours: 9.30pm - 06.30am

 

Work Location(s) & Travel Requirements: 

This position is open to the following work locations ONLY:

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager.

Salary: 21-26 LPA

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, shift pattern and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

 

 

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on greenhouse · posted 2026-06-17. ApplySarthi collects openings and links to application pages; the role is advertised by Fastly, not by us.