ApplySarthiSenior Support Engineer (ReSharper)
JetBrains
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This role on the market
2 open resharper roles across 2 companies are on ApplySarthi right now.
- Senior Support Engineer (ReSharper)jetbrains
What resharper roles keep asking for: C# (100%), Generative AI (100%) — counted across their open postings here.
Remote Support Engineer jobs · C# jobs · Generative AI jobs
JetBrains has 59 open roles listed here.
- Founding GTM Engineering Lead (GrowthBricks)
- Customer Success Engineer - LATAM
- Office Administration Team Lead
- Support Engineer (TeamCity)
- Customer Success Engineer EMEA - w/m/d
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for resharper roles keep coming back to C#, Generative AI. Practise those questions before you sit with JetBrains.
Questions you are likely to be asked
- Why do you want to join JetBrains?
- What is your experience with Generative AI? Tell me one thing you learned the hard way.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Support Engineer (ReSharper) at JetBrains interview free →You work with the .NET stack, love diving deep into tricky technical problems, and enjoy helping developers. You want to advocate for users’ interests and improve the developer tools so many developers use daily.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
ReSharper enhances Visual Studio with advanced code inspections, refactorings, and navigation, while Rider and our .NET tools help developers build software across platforms. As software development evolves, especially with generative AI, our users run into complex technical challenges that require deep investigation.
This role exists to bridge the gap between our users and our product teams. You won't just answer tickets; you'll get to the root of complex bugs and help turn what you find into fixes and features. Working closely with developers, QA engineers, and marketing, you’ll take ownership of technical issues, advocate for user needs, and help keep our developer community thriving.
Day to day, you will:
- Investigate and resolve complex technical issues submitted by users worldwide.
- Reproduce edge-case user scenarios and submit clear, detailed bug reports to product teams.
- Collaborate directly with developers and QA engineers to share product feedback and drive fixes.
- Create knowledge base articles, troubleshooting guides, and issues to our bug tracker to help users self-serve.
- Guide users to adopt new technologies, including generative AI tools within the development workflow.
What you’ll bring:
- Curiosity to find the real cause, not just a workaround.
- Ability to explain complex ideas clearly and simply.
- Persistence when investigating edge cases from minimal data.
- A user-first mindset that actively advocates for customer needs.
- The ability to work independently while staying connected with a distributed team.
- A commitment to continuously learning and expanding your technical craft.
What you’ll need:
- Proficiency with the .NET technology stack, Microsoft Visual Studio, and Visual Studio Code.
- Ability to read, write, and debug C# applications effectively.
- Practical experience investigating, troubleshooting, and supporting commercial software applications.
- Understanding of generative AI applications within software development workflows.
- Fluency in English with strong written and verbal communication skills.
- Experience with Help Desk systems, bug-tracking tools, or support frameworks (Knowledge Centered Services).
- Familiarity with modern IDEs and development tools across multiple platforms.
- Experience onboarding and mentoring support engineers or handling escalated technical cases.
What success looks like
Success in this role means being a technical expert our users trust and a key partner to our development teams. You’ll consistently get to the root cause of complex technical issues, turning user feedback into actionable product improvements. You’ll leave our support resources better than you found them.
Why join JetBrains?
- Strong base salary. We offer competitive pay that reflects your skills and experience.
- Flexible work location. Enjoy the freedom to work from home or from the office.
- Remote work. Spend up to 30 days per year working remotely from abroad.
- Extra time off. More days to relax, recharge, and do the things you love.
- Medical insurance allowance. Enjoy peace of mind for you and your family
- Learning and development opportunities. Access to conferences, courses, and language classes.
- Relocation support. We help make your move as smooth and stress-free as possible.
- Language classes. Pick up the local language or sharpen your English skills.
- Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
- Mental health support. To help you feel your best, we provide easy access to professional mental health services.
- Sports benefit. Enjoy an on-site gym or sports club stipend.
- Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
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We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
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Listed on greenhouse · posted 2026-10-12. ApplySarthi collects openings and links to application pages; the role is advertised by JetBrains, not by us.