ApplySarthiSenior Support Engineer
Nebius
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
3,050 open support roles across 465 companies are on ApplySarthi right now, most of them in Bengaluru (152), Hyderabad (117), Delhi NCR (73).
- Technical Support - Hardware and Software Products ELH - 2027IBM
- Seasonal My HR Live Support Advisor, MHLS (Level 3), MyHR Live SupportAmazon · hyderabad
- Head of SupportJobgether
- Engineer, Application Development and Maintenance - Pharmacy SupportCardinalhealth
- Support & Training Senior Specialist (IT / Application)Roche
What support roles keep asking for: Linux (14%), AWS (13%) — counted across their open postings here.
Remote Support Engineer jobs · AWS jobs · Azure jobs · GCP jobs · Kubernetes jobs
Nebius has 452 open roles listed here.
- Global Power Procurement & Strategy Manager
- Head of Communications - EMEA
- Site Selection & Colocation Manager – Data Centers
- Startup Community Manager
- Warehouse and Logistics Team Lead
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS. Practise those questions before you sit with Nebius.
Questions you are likely to be asked
- Why do you want to join Nebius?
- What is your experience with Kubernetes? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Support Engineer at Nebius interview free →About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a Support Engineer L2 to resolve complex technical issues escalated by Nebius clients.
This position requires strong analytical skills, effective communication, and a customer-centric approach to deliver outstanding service and ensure operational continuity.
You’re welcome to work remotely from the USA.
Please note that this is a shift work.
Your responsibilities will include:
- Diagnose and resolve technical issues, focusing on Linux, networking, security, Kubernetes and cloud environments.
- Analyze and resolve storage-related issues using a strong understanding of data storage concepts.
- Apply ML knowledge to assist with troubleshooting model deployment, performance issues and integration challenges in ML pipelines.
- Develop Python and Bash automation scripts to streamline processes and optimize workflows.
- Provide timely updates and clear customer explanations regarding issue status and resolutions.
- Escalate unresolved problems promptly to ensure minimal service disruption.
- Maintain and improve technical documentation to support troubleshooting and issue prevention.
We expect you to have:
- Linux administration – advanced
- Networking – intermediate
- Kubernetes – intermediate
- Cloud solutions (AWS, Azure, GCP) – intermediate
- Python/Bash scripting – intermediate
- ML training, inference and pipelines – intermediate
- Data storage concepts – intermediate
- Troubleshooting and problem-solving – advance
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: 5+ years in technical support, with at least 3 years of hands-on experience in cloud environments.
Working Hours:
- Availability for rotational shifts or on-call support as required.
Key employee benefits in the US:
- Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
- 401(k) plan: Up to 4% company match with immediate vesting.
- Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
- Remote work reimbursement: Up to $85/month for mobile and internet.
- Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.
#LI-SM2
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-10-28. ApplySarthi collects openings and links to application pages; the role is advertised by Nebius, not by us.