ApplySarthiSenior Product Manager - Patient Experience
K Health
Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
1,299 open experience roles across 294 companies are on ApplySarthi right now, most of them in Bengaluru (74), Hyderabad (34), Chennai (25).
- Workplace Experience CoordinatorGartner
- Workspace Experience and Operations LeadJll
- Fullstack Engineer, Consumer Order ExperienceDeliveroo
- Product Manager, Courier Delivery ExperienceWolt - English
- Software Engineer, Infrastructure - Self Managed Experience (SMX)Camunda
Product Manager jobs in the United States · Product Manager jobs in New York · Remote Product Manager jobs · LLMs jobs · Product management jobs
K Health has 22 open roles listed here.
- Executive Assistant and Office Manager
- Software Engineer - Full Stack
- Senior DevOps Engineer
- Senior HR Operations and Compliance Specialist
- Security Operations Engineer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
1,299 open experience roles are hiring right now across 294 companies, mostly in Bengaluru — so the questions repeat. Practise them before you sit with K Health.
Questions you are likely to be asked
- Why do you want to join K Health?
- What is your experience with Product management? Tell me one thing you learned the hard way.
- How would you improve a product you use every day?
- Tell me about a product decision you made with incomplete data.
- How do you decide what goes into the next release and what waits?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Product Manager - Patient Experience at K Health interview free →About the role:
As a Senior Product Manager, Patient Experience you can expect to ship into production at major health systems, work at the AI frontier with real clinical constraints, and operate cross-functionally with engineering, ML, clinical, design, and partner-facing teams.
What you will do:
Patient Experience
You'll own the products patients touch directly: AI-guided conversations that help people describe symptoms, understand their options, and get routed to the right care at the right urgency.
- Own the roadmap and end-to-end patient journey for PatientGPT, our AI-powered care navigation and triage product deployed across major health systems — from first unauthenticated visit through triage, routing, and follow-up, across web and mobile
- Define how AI-driven conversations should behave: what the product asks, how it explains itself, when it escalates, and how it earns trust from people who may be anxious, sick, or skeptical
- Partner with clinical, design, and ML teams to translate clinical safety requirements into product experiences
- Use conversation data, funnel analytics, and session-level research to find where patients get stuck, confused, or lost
What we’re looking for:
- 4+ years of product management experience shipping consumer or B2B2C software; at least one product you owned end-to-end from ambiguity to launch
- Experience with AI/ML-powered products — you understand non-determinism, know why evals matter, and can reason about model behavior as a product surface
- Strong analytical fluency: you can pull your own data, define your own metrics, and won't wait for an analyst to tell you what's happening
- Exceptional written communication — your docs create alignment instead of requiring meetings to explain them
- Comfort operating in regulated, high-stakes environments
- Client-facing experience: comfortable presenting to and negotiating with external stakeholders — in our case, clinical, operational, and executive leaders at partner health systems — and holding your ground while staying open to being wrong
Bonus:
- Healthcare or health tech experience — clinical workflows, EHR integrations, or regulated care delivery environments
- Experience building conversational AI or chat-based products
- Consumer growth experience: funnels, activation, conversion, and retention
- Hands-on experience with LLM evaluation, prompt design, or model behavior testing
Benefits & Perks: #LI-Hybrid
- Hybrid work schedule with weekly lunches and stocked fridges
- Monthly social committees for company events
- 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
- Stock options for every full-time employee
- Paid parental leave
- 401k benefit
- Commuter Benefits
- Competitive health, dental, and vision insurance options
Who We Are:
Behind every leading health system is K Health’s AI-powered virtual care engine.
Our deeply integrated model modernizes the primary care loop by using AI to put humans first. For our patients, we offer clinical AI (i.e., PatientGPT) and unparalleled access to close care gaps around the clock. For our Providers, we deliver provider-serving agentic solutions (i.e., Perfect Note) to eliminate administrative overload and burnout. And for the health systems, we deploy our top-grade Virtualists in AI-powered virtual clinics 24/7 to capture the patients' care journeys at step one, retain the journey through the system for longitudinal care, and strengthen profitability.
We’re founded in 2016, headquartered in New York City, and backed by over $443.5M from leading investors including Valor Equity Partners, Claure Group, Mangrove Capital Partners, 14W, Notable Capital, Lerer Hippeau, Primary Venture Partners, Comcast Ventures, PICO Venture Partners, Max Ventures, and other strategic healthcare partners.
We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.
We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.
We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Endocrinologist – Virtual | Full-Time and Flexible PRNK Health
- Weekdays | Family Nurse Practitioner (FNP) | FL, NJ, NY, MA, VA, NLC | RemoteK Health
- Weekdays | Primary Care Physician (FM/IM) | IMLC or FL, MA, NJ, NY, OR, TX, WI, MN, VA, IA | RemoteK Health
- Weekdays | Primary Care Physician (FM/IM) | NC, SC | RemoteK Health
- Weekends | Family Nurse Practitioner (FNP) | FL, NJ, NY, MA, VA, NLC | RemoteK Health
- Weekends | Primary Care Physician (FM/IM) | IMLC or FL, MA, NJ, NY, OR, TX, WI, MN, VA, IA | RemoteK Health
- Weekends | Primary Care Physician (FM/IM) | NC, SC | RemoteK Health
- Director of AnalyticsK Health
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-07-08. ApplySarthi collects openings and links to application pages; the role is advertised by K Health, not by us.