Senior Product Manager, Fulfillment

The Opportunity

As a Senior Product Manager on Flexport's Warehouse Management System (WMS), you will own the software that runs work inside the warehouses fulfilling orders for Flexport merchants. You will set the product vision for your area of a modern, scalable WMS and partner with engineering, design, warehouse operations, and business teams to ship it. Your work shapes how fast, accurate, and cost-efficient fulfillment is for merchants of every size.

Omnichannel Fulfillment at Flexport

Omnichannel fulfillment sits at the heart of Flexport's mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we help merchants deliver faster, more efficiently, and at lower cost. The WMS is the execution layer underneath all of it: it turns merchant orders and inventory into physical work on the warehouse floor. Learn more about Flexport Omnichannel here.

What You'll Do

• Lead product strategy for your WMS area: Define the vision, goals, and roadmap for the warehouse execution capabilities you own, in line with the broader WMS and Omnichannel strategy.
• Own the product lifecycle: Drive features from discovery and BRDs through launch and iteration, tying each to merchant and business outcomes.
• Drive platform evolution: Contribute to the migration and consolidation of warehouse systems onto Flexport's WMS, including regression testing, cutover planning, and risk management with warehouse partners.
• Partner with warehouse operations: Work with operations and site teams to turn floor-level workflows, constraints, and exceptions into scalable product capabilities.
• Partner cross-functionally: Align engineering, design, data science, and adjacent product teams (inventory, inbounds, outbounds, returns, merchant APIs and reporting) on priorities and integration points.
• Champion customer and operator insight: Gather feedback from merchants, warehouse associates, and operations leaders to guide prioritization.
• Communicate with leadership: Report progress, trade-offs, and risks to senior leaders across Flexport and key customers.
• Measure and iterate: Define and track metrics for your area, such as cycle time, accuracy, throughput, and cost per order.
• Mentor: Coach junior product managers and raise the bar for product craft on the team.

What You Bring

• 5+ years of product management experience, with a track record of launching and scaling complex, high-impact products.
• Hands-on experience with WMS, fulfillment, or supply chain execution systems, and a working grasp of warehouse workflows such as receiving, putaway, picking, packing, and inventory control.
• Experience leading large system migrations or platform replacements, from planning and testing through cutover.
• Demonstrated leadership of cross-functional teams, including engineering and operations, delivering complex projects from concept to execution.
• Strong prioritization and the ability to frame trade-offs in fast-paced, ambiguous environments.
• Exceptional communication: you influence without authority and build trust with stakeholders from the warehouse floor to the executive team.
• Strong writing skills to communicate vision, roadmap, requirements, launches, and impact to a broad audience.

Bonus Points

• Experience with commercial WMS platforms or building a WMS in-house.
• Familiarity with warehouse automation, scanning and mobile workflows, or WCS/WES integrations.
• Exposure to inventory management, EDI, or B2B and DTC fulfillment models.
• Hands-on experience applying AI or large language model (LLM) technologies to operational workflows.
• A passion for simplifying and accelerating global trade.

Location and Team

This role is based in Bellevue, WA, on Flexport's Omnichannel Fulfillment product team.

Join Flexport's Omnichannel team and help build the warehouse technology that moves goods around the globe.

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