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Senior Member of Technical Staff, Platform Engineer (Infra)

Pallet

Pallet is also hiring for this role in New York, NY .

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What platform roles keep asking for: Observability (38%), Python (36%), AWS (31%), Kubernetes (30%), CI/CD (28%), System design (23%), Azure (18%), Terraform (18%) — counted across their open postings here.

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Preparing for this interview

Interviews for platform roles keep coming back to Observability, Python, AWS, Kubernetes. Practise those questions before you sit with Pallet.

Questions you are likely to be asked

  1. Why do you want to join Pallet?
  2. What is your experience with Supply chain? Tell me one thing you learned the hard way.
  3. Tell me about an outage you handled. What did you learn from it?
  4. How do you decide what to monitor, and what should wake someone up at night?
  5. How would you cut the cloud bill of a system without hurting it?

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About Pallet

Pallet is building AI Agents to transform the physical economy, a $12 trillion global TAM. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. 

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down. Our flagship platform provides end-to-end visibility, and control.

As companies across the physical economy look to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.

$200,000 - $265,000
Full-time / Onsite (5 days/week)

You could be an Infrastructure Engineer anywhere. Why us?

About the opportunity:

Pallet builds AI that runs the physical economy. Freight, warehousing, logistics: the work that actually moves goods around the world. Two-thirds of it still runs on spreadsheets and tribal knowledge, and we’re replacing that with agents that do the real work. The best supply chain teams on the planet already run on us, and they’re pushing us to scale faster than almost anyone our size.

That’s what this role is about. Infrastructure is the thing standing between us and the next order of magnitude, and we’re going all in on it. This person takes on our hardest scaling and reliability problems and owns them outright and sets the technical direction for how Pallet runs at scale.

It’s about as close to a founding infra role as you’ll find at a company that’s already past the risky part. High stakes, real ownership, and a straight line from your work to the business.

Why this role is different:

How you will make an impact

Preferred experience

We move fast, and we’ll keep you informed at every stage of the process. 

Interview Process

Please note: The interview process may vary or shift depending on the role and circumstances.

The estimated salary range for this role is $200,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Our Benefits 

We invest in our people the same way we invest in our product: seriously.

  • 🩺 Health, Vision, and Dental benefits 
  • 🏝️ Take-what-you-need Paid Vacation
  • ➕ Life Insurance and Accidental Insurance 
  • ❤️‍🩹 Short-Term Disability Coverage
  • 💸 Generous salary and equity for all staff
  • 🪜 401k option; helping you save for the future
  • 🧑‍🧑‍🧒‍🧒 Paid parental leave to support growing families
  • 📚 Yearly learning and development stipend
  • 🚌 Commuter benefits for Bay Area and New York employees
  • 🚘 Uber ride stipend if you ever have to work late in the office 
  • 🏡 Remote office home stipend to get you comfy in your space for remote employees
  •  📸 Free professional headshot 
  • 🍔 Daily catered lunches and dinners provided in office
  • 💪 Complimentary On-Site Gym: Our SF office has a fully equipped gym 
  • ✈️ Onboarding trip to one of our offices if you work remotely
  • 🥤 Monthly happy hours
  • 🎉 Annual Company Offsites; our last one was in Palm Springs CA 🌴

Workplace Policy

We are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip. 

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.

Equal Opportunity

Pallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Pallet’s Candidate Privacy Notice here.

Accommodations

Pallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at recruiting@pallet.com. 

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Listed on greenhouse · posted 2026-11-06. ApplySarthi collects openings and links to application pages; the role is advertised by Pallet, not by us.