Senior Implementation Consultant

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

At Syndigo, we’re looking for a Senior Implementation Consultant to own the end-to-end technical delivery of workstreams across enterprise PXM, PIM, and MDM implementations. You’ll turn approved solution designs into complex configurations, integrations, and data outcomes for global brands and retailers.

This is a hands-on senior consulting role where you’ll independently drive technical execution, lead customer working sessions, solve complex implementation challenges, and mentor less experienced consultants.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Own end-to-end technical delivery of assigned workstreams across PXM, PIM, and MDM implementations.
• Lead complex system configuration, attribute setup, workflows, and business rules based on approved designs.
• Own data migration activities, including mapping, transformation, validation, and reconciliation.
• Build and troubleshoot integrations across enterprise systems.
• Work hands-on with REST APIs, JSON, SQL, Postman, and integration technologies.
• Lead customer working sessions covering requirements, design details, technical issues, and delivery progress.
• Own testing strategy for your workstream and drive defects through root cause analysis to resolution.
• Validate data flows and system behavior across functional, regression, and UAT testing.
• Collaborate closely with Implementation Leads, Solution Architects, consultants, and partner teams.
• Proactively identify technical risks and blockers and drive them toward resolution.
• Review the work of less experienced Implementation Consultants and provide technical guidance and mentoring.
• Contribute reusable implementation patterns, templates, and delivery accelerators.
• Apply approved AI tools across configuration, data mapping, test generation, and technical analysis while ensuring all outputs are reviewed and validated.
• Collaborate effectively with global teams across US, European, and Indian time zones.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 6+ years of experience in implementation consulting, technical consulting, or software delivery.
• Proven experience independently owning a technical workstream or comparable scope within complex implementation programs.
• Strong hands-on experience with enterprise SaaS configuration, integrations, and data migration.
• Experience with PXM, PIM, MDM, eCommerce, syndication, or other data-centric enterprise platforms.
• Strong understanding of enterprise system integration and data migration patterns.
• Hands-on experience working with REST APIs and JSON.
• Intermediate SQL skills for data analysis, validation, and reconciliation.
• Experience using Postman or equivalent API testing tools.
• Understanding of file-based, event-driven, and API-led integration approaches.
• Experience with data mapping, transformation, migration, validation, and reconciliation.
• Experience with testing, defect tracking, and documentation tools such as Jira and Confluence.
• Strong troubleshooting and root cause analysis capabilities for complex technical problems.
• Confident communication skills with experience leading customer-facing technical or functional sessions.
• Experience reviewing or mentoring less experienced consultants.
• Ability to work independently and make sound technical decisions within an approved solution design.
• Strong collaboration skills within distributed and multi-time-zone teams.
• Fluent written and verbal English.
• Bachelor’s degree preferred, or equivalent practical experience.

NICE TO HAVE

• Previous hands-on experience with PIM, MDM, PXM, syndication, or eCommerce platforms.
• Experience integrating with ERP or commerce platforms.
• Practical experience using AI assistants within implementation or technical delivery projects.
• Experience working for a PIM/MDM vendor, SaaS organization, or systems integrator.
• Additional language capabilities are an advantage.

WHAT SUCCESS LOOKS LIKE

• Your workstreams are delivered to quality and design expectations with minimal rework.
• Project milestones are achieved predictably.
• Complex configuration, integration, and data issues are independently driven to resolution.
• Technical blockers and unnecessary escalations decrease over time.
• Junior consultants benefit from your technical guidance and mentoring.

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.  Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

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