Senior Engineering Manager - Tenant

Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance.

What you'll do

• Own delivery of Honeycomb Private Cloud — the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment.
• Grow the product — we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it.
• Work at the customer boundary — partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like.
• Lead across the org — Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org.
• Feedback loops for developers. We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better.
• Build the team — grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales.

What we're looking for

• 3+ years as an Engineering manager for a highly technical, senior team.
• You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them.
• You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement.
• Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap.
• Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform.
• Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations.
• Ruthless prioritization on a small team with an enormous surface area — you can name what you decided not to do, and why.
• Hiring and onboarding engineers into a domain with a steep ramp.
• Comfort with AI tooling, and a point of view on where it helps and where it doesn't.
• Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team

Bonus points

• Familiarity with observability / OpenTelemetry (Honeycomb's domain).
• You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here).
• Background in Go, Terraform, Kafka, and large-scale data infrastructure.
• FedRAMP, GovCloud, or regulated-industry compliance experience.
• A field-adjacent past — solutions architecture, consulting, or deployment engineering.