ApplySarthi Match jobs to your CV

Senior Customer Success Engineer

Veeam Software

Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.

Skills named in this job

Read from the description itself, not inferred.

This role on the market

3,157 open customer roles across 440 companies are on ApplySarthi right now, most of them in Bengaluru (60), Delhi NCR (58), Hyderabad (34).

What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.

Remote Customer Success Engineer jobs · AWS jobs · Azure jobs · Customer success jobs · R jobs

Veeam Software has 247 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Veeam Software.

Questions you are likely to be asked

  1. Why do you want to join Veeam Software?
  2. What is your experience with Customer success? Tell me one thing you learned the hard way.
  3. How do you explain a technical problem to a customer who is not technical?
  4. Tell me about an angry customer you handled. What did you say?
  5. How do you handle a problem you do not know the answer to?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the Senior Customer Success Engineer at Veeam Software interview free →

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

What You’ll Bring

Please note: If the applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Italy.

#LI-AP1

What you'll get

  • 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Statutory pension and illness coverage via INPS contributions
  • Private medical insurance for employees and dependents
  • Life and disability insurance with enhanced coverage
  • Accidental death and disability coverage with increased benefit for Dirigenti roles
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Pay Transparency

Compensation for this role reflects total target compensation (TTC), including base salary and a performance-based bonus. For roles with a commission plan, compensation reflects on-target earnings (OTE), including base salary and variable commission.

This role is governed by the applicable National Collective Bargaining Agreement (CCNL): Contratto Collettivo Nazionale di lavoro per i dipendenti da aziende del Terziario della Distribuzione e dei Servizi.

Veeam does not request or consider salary history during the hiring process.

Compensation Range
€63.000—€117.000 EUR

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. 

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on greenhouse · posted 2026-01-26. ApplySarthi collects openings and links to application pages; the role is advertised by Veeam Software, not by us.