Senior Business Systems Analyst (Workday)

You have a passion for HR and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times.

As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs. You will be an integral part of Justworks’ growth and success by supporting and building HR systems,  processes and ensuring they are documented and compliant, driving efficiency and solutions for the team and business. You will serve as a key point of contact for the organization’s HR systems questions and/or concerns.

• Support cross functional projects across all Workday functional areas (Core HCM, Benefits, Advanced Comp, Talent & Performance)
• Assist in the review, testing and implementation of system upgrades or enhancements
• Capture business process requirements, and translate these requirements into effective technical solutions
• Identify and resolve unexpected process flaws or issues, offering recommendations for improvements and alternative approaches to meet requirements
• Drive innovation by suggesting process and customer service improvements and creative solutions while adhering to established policies
• Leverage technology and automation tools to streamline workflows and enhance overall operational efficiency
• Partner with key stakeholders across the business to gather requirements, test, and implement changes for small to medium projects
• Ensure data integrity and compliance by developing and managing audits that review and maintain data consistency between systems
• Train team members and system users on existing and new processes/functionality
• Communicate and train end-users and People Team stakeholders on new or enhanced system functionality or enhancements
• Help evaluate new technologies, application solutions, techniques and related products and tools
• Maintain awareness of current trends in HRIS with a focus on delivery, support and applying key technologies
• Ensuring data quality through custom or standard audit reports
• Lead AI transformation initiatives within Workday, partnering with HR, IT, and business stakeholders to evaluate and implement AI-driven solutions.
• Other duties as needed based on department and/or organizational needs

How You Will Do Your Work

As a Senior Business Systems Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum of 5 years of experience as a Business Systems Analyst or similar technical role with hands-on Workday configuration experience
• In-depth knowledge of HR systems and technologies, such as Workday, payroll systems, applicant tracking systems (ATS), and learning management systems (LMS) 
• Knowledge of HR-related processes. Familiarity with employment laws
• Familiarity with Workday integrations and data exchange between third-party systems (such as payroll providers, benefit carriers, or time collection systems) is preferred.
• Excellent attention to detail, critical thinking, and creative problem-solving skill
• A customer-centric, employee experience mentality that is eager to resolve questions and issues
• Strong sense of urgency and ability to quickly prioritize in a fast-moving environment
• Self-starter, highly motivated, eager to improve everything you touch
• Excellent writing and communication skills

The base wage range for this position based in our New York City Office is targeted at $136,500 to $165,000 per year.

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