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Senior Business Systems Analyst - ServiceNow

PlayStation Global

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This role on the market

132 open servicenow roles across 31 companies are on ApplySarthi right now, most of them in Bengaluru (18), Hyderabad (14), Delhi NCR (5).

What servicenow roles keep asking for: ServiceNow (53%), Stakeholder management (25%), Agile (20%), JavaScript (17%) — counted across their open postings here.

SAP jobs · SaaS jobs · ServiceNow jobs · Supply chain jobs

PlayStation Global has 198 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for servicenow roles keep coming back to ServiceNow, Stakeholder management, Agile, JavaScript. Practise those questions before you sit with PlayStation Global.

Questions you are likely to be asked

  1. Why do you want to join PlayStation Global?
  2. What is your experience with ServiceNow? Tell me one thing you learned the hard way.
  3. How would you explain a surprising number to a manager who does not believe it?
  4. Tell me about an analysis that changed a decision. What did you find?
  5. How do you check that your numbers are right before you share them?

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Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Role overview:

We’re looking for a Business Systems Analyst to own the strategy roadmap and execution of large projects on Enterprise Services platform, with a strong focus on ServiceNow. This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services. 

You’ll act as a strategic thought partner and hands-on leader, driving enterprise-wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise.  

What you'll be doing:

Reporting, Analytics & Operations:

What we're looking for:

Technical Expertise:

How You Work:

Nice to Have:

Why This Role Matters:

This role plays a critical part in how our organization operates and scales. You’ll directly influence how employees interact with enterprise systems, enabling better experiences, smarter workflows, and more efficient operations.

If you’re eager to play a pivotal role in crafting and driving enterprise-scale solutions that directly impact how teams work and thrive, we’d love to hear from you.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.
€80.800—€121.200 EUR

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

 

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Listed on greenhouse · posted 2026-04-23. ApplySarthi collects openings and links to application pages; the role is advertised by PlayStation Global, not by us.