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Senior AI Business Systems Analyst

Pearl

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Pearl has 19 open roles listed here.

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4,864 open business roles are hiring right now across 555 companies, mostly in Bengaluru — so the questions repeat. Practise them before you sit with Pearl.

Questions you are likely to be asked

  1. Why do you want to join Pearl?
  2. What is your experience with Agile? Tell me one thing you learned the hard way.
  3. How would you explain your model's result to someone who is not technical?
  4. What would you check first if a model's accuracy dropped after going live?
  5. When would you not use machine learning for a problem?

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About Us

Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.

Our Values

  • Data driven: Start with truth, measure what matters.
  • Courageous: Bias to action; run toward hard problems.
  • Innovative: Seek novel, elegant solutions.
  • Lean: Do more with less. Build, ship, learn fast.
  • Humble: Strong opinions, lightly held.

About the Role

As a Senior Business Systems Analyst at Pearl, you'll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization. 

You'll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You'll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company's AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI-enabled work gets defined, prioritized, and operationalized.

What You’ll Do

What We’re Looking For

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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Listed on greenhouse · posted 2026-08-27. ApplySarthi collects openings and links to application pages; the role is advertised by Pearl, not by us.